ServicePower, a leader in field service management software, has announced its acquisition of Inveniam, a French-based company known for its AI-powered computer vision technology. This strategic move aims to strengthen ServicePower’s mission to drive innovation and automation in the global field service management industry.
ModelOp, a leader in AI lifecycle automation and governance software, has unveiled its 2025 AI Governance Benchmark Report, titled “AI’s Time-to-Market Quagmire: Why Enterprises Struggle to Scale AI Innovation.” The report gathers insights from 100 senior AI and data leaders across multiple sectors, including Financial Services, Healthcare, Life Sciences, Pharma, Biotech, Manufacturing, and more. It sheds light on the operational challenges enterprises face in scaling AI, particularly generative AI, and highlights a growing disconnect between AI ambitions and actual production results.
LandingAI, a leader in Visual AI for enterprises, has teamed up with Snowflake to advance the AI Data Cloud for Manufacturing, specifically with automotive-focused Visual AI solutions. This partnership helps automotive manufacturers transform their digital processes by automating quality control, streamlining inspections, and enhancing customer service centers.
ABBYY is hosting its flagship virtual event, ABBYY Ascend, on June 10 to help business leaders, developers, and automation professionals understand how to leverage AI for improving processes and unlocking business value. The event will highlight the company’s innovations in Document AI and Process AI, along with strategies for overcoming challenges associated with emerging technologies like Agentic AI and large language models (LLMs).
Cerence Inc., known for its leadership in in-vehicle conversational AI, is taking its voice technology beyond the dashboard. In an expanded partnership with Code Factory, Cerence AI has launched VoiceTopping—a plug-and-play solution that brings natural, spoken interaction to self-service kiosks across multiple industries. This marks a strategic pivot into new verticals such as restaurants, retail, transportation, banking, healthcare, and entertainment, transforming how users engage with kiosks in public settings.
Unisys has unveiled three advanced Cloud AI solutions under its Cloud, Applications & Infrastructure (CA&I) business unit. These offerings—Cloud AI Foundation, Cloud AI Enablement, and Cloud AI Customer Experience—are built to help enterprises enhance productivity, integrate AI seamlessly into operations, and redefine customer engagement strategies.
TCN, a leader in cloud-based contact center solutions, has introduced significant updates to its Workforce Optimization (WFO) tool, designed to elevate contact center performance and foster a more collaborative and efficient environment. These advancements provide contact center managers with deeper insights into agent activities, enhancing decision-making and improving overall customer service.
Amperity, a leader in enterprise customer data cloud solutions, has launched the industry’s first Identity Resolution Agent. This innovative tool empowers data teams to quickly unify fragmented customer data, creating an AI-ready foundation that drives business growth. With AI becoming essential for enterprises, Amperity’s solution solves the critical challenge of disconnected and inaccurate customer data, enabling organizations to unlock the full potential of AI technologies.
Plenful, a leading AI workflow automation platform for healthcare, has announced a $50 million Series B funding round. This investment, co-led by Mitchell Rales and Arena Holdings, will propel the company’s product development and go-to-market strategy, enabling it to meet the growing demand for AI-driven solutions in healthcare operations.
