ServicePower, a leader in field service management software, has announced its acquisition of Inveniam, a French-based company known for its AI-powered computer vision technology. This strategic move aims to strengthen ServicePower’s mission to drive innovation and automation in the global field service management industry.
About Inveniam’s AI-Powered Visual Intelligence Technology
Inveniam specializes in AI-driven visual intelligence solutions that enable enterprises, particularly in the telecommunications, utilities, and infrastructure sectors, to conduct real-time quality assurance and operational assessments. Their technology also guides field technicians through computer vision and AI techniques, improving field operations significantly.
With this acquisition, ServicePower aims to offer data-driven, automated insights that enhance technician efficiency, reduce operational costs, and improve the overall customer experience.
Leadership Comments
Frank Gelbart, CEO of ServicePower, stated:
“This acquisition represents a transformative milestone for both ServicePower and our customers. Inveniam’s proprietary AI technology will enable us to add a new layer of intelligence to field operations, facilitating smarter decision-making, real-time diagnostics, and better service outcomes.”
Ahmed Ghorbal, Founder and CEO of Inveniam, added:
“Joining ServicePower is a pivotal moment in our mission to revolutionize field operations using Vision AI. Our technology will now be integrated into an industry-leading platform, allowing us to create more autonomous and efficient field service operations.”
Benefits of the Acquisition
The integration of Inveniam’s technology will provide ServicePower customers with advanced capabilities in AI-powered visual data capture and analysis. This includes:
- Automating fiber optic installation checks
- Monitoring asset conditions in real time
- Reducing manual oversight
- Improving first-time fix and installation rates
- Supporting predictive service models for better resource planning and customer satisfaction
Looking Ahead
ServicePower plans to incorporate Inveniam’s capabilities into its platform in the coming months, with tailored solutions for industries like telecommunications, utilities, and infrastructure.
Additional Resources:
- Learn more about ServicePower’s platform and its impact on the field service industry
- Explore the role of AI and computer vision in transforming field operations
