Sydney, Australia, April 17, 2026 — NiCE (Nasdaq: NICE) today announced that NiCE Cognigy has been recognised as a leader in conversational AI platforms for customer service by Forrester Research. The report, “The Forrester Wave™: Conversational AI Platforms for Customer Service, Q2 2026,” identifies NiCE Cognigy among the most significant vendors in the market. To request a copy of... Read More









