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Halcyon’s Anti‑Ransomware Platform Gains Spotlight as Three Leaders Make CRN Women of the Channel 2026

PR NewswireMay 5, 2026September 22, 202604 mins

Halcyon’s anti‑ransomware platform gains spotlight as three leaders make CRN Women of the Channel 2026, underscoring the company’s growing influence in the partner ecosystem and highlighting the strategic role of women in enterprise security marketing. The Channel Company’s CRN Women of the Channel list for 2026 has named Halcyon’s senior partner executives—Megan Minkiewicz, Sr. Director of Partner Programs…

Kaltura‑Descript partnership brings AI video to enterprises

Kaltura Teams Up with Descript to Deliver Enterprise‑Grade AI Video Creation

GlobeNewswireMarch 31, 2026March 31, 202605 mins

Enterprises are racing to embed generative AI into their content pipelines, and a new alliance between two seasoned players may accelerate that shift. On March 30, 2026, Kaltura—positioned as an “Agentic Digital Experience” provider—revealed a partnership with Descript, the AI‑driven audio‑and‑video editing platform. The collaboration unites Kaltura’s AI‑powered avatar and video‑generation suite with Descript’s script‑centric editing…

DriveCentric hires Michael Affronti as CPBO

DriveCentric appoints AI veteran Michael Affronti as chief product and business officer

PR NewswireMarch 27, 2026March 27, 202604 mins

DriveCentric, the St. Louis‑based provider of AI‑powered customer relationship management tools for car dealers, announced on March 25, 2026 that Michael Affronti will assume the newly created role of Chief Product and Business Officer (CPBO). In this capacity, Affronti will oversee the company’s expanding product suite and its push to embed artificial‑intelligence capabilities deeper into dealership workflows. Why the…

Luminys Debuts AI Video Search and Expanded Security Suite

Luminys Unveils AI-Powered LumiAgent and Expanded Security Portfolio Ahead of ISC West 2026

PR NewswireMarch 19, 2026March 19, 202603 mins

Luminys Systems Corporation, a leader in smart, connected security solutions, is bringing a major technology update to ISC West 2026 with an expanded video security and infrastructure portfolio. At the center of the showcase is LumiAgent, an AI-powered video search capability for Luminys’ LumiCloud and LumiCenter platforms, alongside upgrades across cameras, NVRs, networking, access control,…

Ramp Acquires Juno to Streamline Non-Employee Travel for Enterprises

PR NewswireMarch 17, 2026March 17, 202602 mins

Ramp, the financial operations platform known for simplifying corporate spend, has acquired Juno, a modern platform designed for managing non-employee travel. The move expands Ramp’s travel capabilities and strengthens its partnerships with Travel Management Companies (TMCs), aiming to serve businesses of all sizes. “Guest travel is a hard problem. It’s messy, operationally heavy, and has…

Why AI Customer Support Still Needs Humans

Chief Technology Officer Driving CX Assurance and AI Innovation

Vikrant ShettyMarch 17, 2026March 17, 202605 mins

From the survey results, the number one reason customers ghost brands is not being able to reach a human agent. Why do you think it still matters so much even as AI gets more advanced? Customers want confidence that their problem will actually get solved. A human agent represents that safety net. The data shows that 71%…

Milestone Launches AI-Ready XProtect VMS Platform

Milestone Unveils Containerized XProtect App Platform and New BriefCam Engine to Power AI-Driven Video Analytics

PR NewswireMarch 16, 2026March 16, 202606 mins

As video surveillance systems evolve into massive data engines, the real challenge is no longer capturing footage—it’s extracting insight from it. At Milestone Systems, that shift is driving a major update to its flagship video management ecosystem. The company has announced significant upgrades to its XProtect platform and BriefCam, introducing a new containerized application platform…

Zendesk Named Strong Performer in Forrester Wave 2026

Zendesk Scores Strong Performer in Forrester Wave, Doubles Down on AI-First Customer Service

PR NewswireMarch 13, 2026March 13, 202605 mins

Customer experience software provider Zendesk has been named a Strong Performer in The Forrester Wave: Customer Service Solutions, Q1 2026, a recognition the company says validates its aggressive shift toward AI-powered service platforms. The evaluation, conducted by research firm Forrester, assesses leading customer service vendors across categories including service management, operations, and quality oversight. Zendesk…

CANAL+ and Google Cloud Partner to Power AI Streaming

CANAL+ Taps Google Cloud GenAI to Reinvent Streaming Discovery and Production

PR NewswireMarch 12, 2026March 12, 202606 mins

The streaming wars have entered a new phase—one driven by artificial intelligence. In a new multi-year partnership, CANAL+ and Google Cloud are teaming up to deploy generative AI technologies across the broadcaster’s streaming ecosystem, signaling a deeper shift in how media companies manage content discovery and production. Beginning in June 2026, CANAL+ will integrate Google…

Who’s Watching the Agents? the Identity and Access Crisis in Agentic AI

Kyndryl Report: As AI Broadens Modernisation Agenda, Leaders Prioritise Business Outcomes Over Replacing Legacy Systems

SZG Labs launches Agentic AI Swarms for ERP automation

Jurin AI unveils JJ-1 decision model for enterprise AI

GFI embeds Eloquens AI into KerioConnect email server

Beyondsoft-IMDA Tech Bridge brings AI to Singapore SMEs program

Toku adds carrier‑grade APAC PSTN for Zoom Contact

insidepacket launches AI Access Platform for GPU clouds

Flex launches AI prefab data center to halve build time

Continuum AI releases OrcaCyber Zero 1.5 cyber model

Technology and Development

Halcyon’s Anti‑Ransomware Platform Gains Spotlight as Three Leaders Make CRN Women of the Channel 2026

Kaltura Teams Up with Descript to Deliver Enterprise‑Grade AI Video Creation

DriveCentric appoints AI veteran Michael Affronti as chief product and business officer

Luminys Unveils AI-Powered LumiAgent and Expanded Security Portfolio Ahead of ISC West 2026

Ramp Acquires Juno to Streamline Non-Employee Travel for Enterprises

Chief Technology Officer Driving CX Assurance and AI Innovation

Milestone Unveils Containerized XProtect App Platform and New BriefCam Engine to Power AI-Driven Video Analytics

Zendesk Scores Strong Performer in Forrester Wave, Doubles Down on AI-First Customer Service

CANAL+ Taps Google Cloud GenAI to Reinvent Streaming Discovery and Production

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