News
Reducto Brings AI-Powered Document Editing to ChatGPT and Codex
Reducto has introduced Reducto Office, a free plugin that lets users edit existing Word, PowerPoint and Excel files through AI agents in ChatGPT and Codex. The tool is designed to make targeted changes while preserving document structure, including tracked changes, comments, tables, slide layouts and spreadsheet elements. Rather than generating a replacement file from scratch,…
8×8 Expands AI Agents Across Channels With Shared CX Context
8×8 has expanded its Platform for CX with updates designed to give human agents and AI systems a shared view of customer interactions across voice, messaging and digital channels. The releases include a unified customer history in Agent Workspace, cross-channel deployment for AI Studio agents, voice journey tracking through JourneyIQ and a Salesforce Chrome Extension…
Komprise, Spectra Logic Pair to Cut Enterprise Storage Costs
Komprise and Spectra Logic have partnered to help enterprises move inactive, data-heavy workloads off expensive primary storage and onto lower-cost disk and tape infrastructure, while keeping the information searchable for AI and analytics. The joint solution combines Komprise’s analytics-driven data classification and transparent tiering with Spectra Logic’s BlackPearl Object Gateway, which provides an Amazon S3-compatible…
Cresta Opens AI Agent Development to Enterprise Developers
Cresta has introduced end-to-end self-service development for customer-facing AI agents, allowing enterprise and partner developers to build, test, deploy and optimize agents on its platform using their own code repositories and CI/CD pipelines. The launch expands access to Cresta Conductor, the company’s agent-development environment, and adds developer training through Cresta Academy. The move targets organizations…
Reindeer Joins Microsoft Pegasus, Launches on Marketplace
Enterprise agentic AI company Reindeer has joined the Microsoft for Startups Pegasus Program and listed its platform on Microsoft Marketplace, giving Azure customers a new procurement and deployment route for AI agents handling complex business operations. The platform is designed to automate high-volume, exception-heavy processes across finance, compliance, supply chain and procurement, while connecting to…
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