Event Tech & AI: Driving Revenue Through Engagement

How event technology is becoming a core go-to-market lever, enabling organizations to translate engagement signals into smarter pipeline and revenue strategies.

What does “meaningful engagement” mean in today’s environment especially for audiences that are digitally saturated? Meaningful engagement today is defined by intent and relevance, not volume. Audiences are inundated with content and notifications, meaning attention is no longer freely available, and has to be earned. Engagement becomes meaningful when the interaction is timely, context-aware, and…

Read More: How event technology is becoming a core go-to-market lever, enabling organizations to translate engagement signals into smarter pipeline and revenue strategies.
AI Cyberattacks: Defensive AI Strategies

AI’s Double-Edged Sword: Countering AI-Enabled Cyberattacks by Deploying Defensive AI Strategies

By Dr. David Utzke, CEO and CTO at MyKey Technologies Organizations are at an inflection point where AI is accelerating cybercrime at scale, as experts warn that it broadens the attack surface, creates new vulnerabilities, and introduces complex governance and compliance challenges.  Like all AI systems, those deployed in cyberattacks continuously learn and evolve, enabling them to…

Read More: AI’s Double-Edged Sword: Countering AI-Enabled Cyberattacks by Deploying Defensive AI Strategies
Agentic AI Success: Databricks ANZ Insights

Why longevity and adaptability after deploying agentic AI will define enterprise success in 2026

Spokesperson: Adam Beavis, Country Manager Australia and New Zealand, Databricks. Q1: Agentic AI has moved quickly from experimentation to deployment. What will separate organisations that succeed from those that fall behind after rollout?  A: What separates organisations that win with agentic AI after rollout from those that stall is less about the tech — and more…

Read More: Why longevity and adaptability after deploying agentic AI will define enterprise success in 2026
AI in Digital Identity & Fraud Prevention

The Future of Digital Identity: How AI is Enhancing Authentication and Fraud Prevention

Whether you sell restricted products, impart banking services, or provide just verification services, digital identities are at the heart of all these. Everyone requires digital identity that is secure and verifiable across systems easily. In recent years, digital identity fraud is on the rise, and it is only going to increase as the attackers leverage…

Read More: The Future of Digital Identity: How AI is Enhancing Authentication and Fraud Prevention
Canto Report: AI, ROI & Content Operations

The Content Bottleneck Has Shifted from Production to Operations.

Q1: This is now the fourth year of Canto’s State of Digital Content report. What stood out to you most in this year’s findings compared to previous years? Just how tangible the cost of fragmentation in brands’ content and creative operations has become. We’ve been seeing teams acknowledging the problem, saying “yeah, our digital assets are…

Read More: The Content Bottleneck Has Shifted from Production to Operations.
AI-Powered Returns Are Reshaping CX

How’s this “Returns Shouldn’t Be Tolerated — They Should Be a Strategic Differentiator”

Your research shows returns are now a routine part of shopping, not a seasonal issue. What does the data reveal about how frequently consumers are returning items, and why should CX leaders care? It’s true, what we uncovered with our survey is that returns are no longer a seasonal anomaly, but a meaningful brand interaction,…

Read More: How’s this “Returns Shouldn’t Be Tolerated — They Should Be a Strategic Differentiator”
AI Governance: Scaling Personalisation Safely

What scaling AI reveals about governing personalisation

By Mark Drasutis, Head of Value, APJ, Amplitude As brands increasingly seek to understand and act on customer behavior, they need to continuously analyse user journeys, identify patterns and friction, and recommend or execute next steps in real time to deliver true personalisation. AI is accelerating this shift, redefining personalisation by moving brands beyond static…

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Safer Internet Day 2026: Smart AI Safety Tips

Safer Internet Day 2026: Why Digital Mindfulness Is the New Online Life Skill

Erich Kron, CISO Advisor, KnowBe4   “As the world prepares for Safer Internet Day on 10 February 2026, KnowBe4 is encouraging individuals of all ages to adopt a mindset of ‘digital mindfulness’ to stay safe online. This year’s theme, ‘Smart tech, safe choices – Exploring the safe and responsible use of AI’, highlights the urgent need for a…

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AI Personalisation & Governance in Australia

What scaling AI reveals about governing personalisation

Q: Why is personalisation entering a new era and what role is AI playing in accelerating it? As brands increasingly seek to understand and act on customer behaviour, they need to continuously analyse user journeys, identify patterns and friction, and recommend or execute next steps in real time to deliver true personalisation. AI is accelerating…

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