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Conversational Ai
Orca Security Enables GenAI Chatbot Access via Model Context Protocol
April 4, 2025

Orca Security Enables GenAI Chatbot Access via Model Context Protocol

Orca Security, the pioneer of agentless cloud security, has become the first cloud security platform to integrate support for Anthropic’s Model Context Protocol (MCP). With this launch, Orca is empowering security teams to instantly retrieve and understand critical cloud security insights using Claude and other GenAI chatbots—without needing to log in to the Orca Platform. This breakthrough marks a significant step forward in streamlining cloud risk visibility through natural language interfaces, enabling faster decision-making and improved response times for modern security teams. Read More
AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Data Security, Decision Making, Generative AI, Insights, Natural Language Processing
Phonic Raises $4M to Revolutionize Speech-to-Speech Voice AI
April 4, 2025

Phonic Raises $4M to Revolutionize Speech-to-Speech Voice AI

Phonic, the first fully unified speech-to-speech platform for conversational voice AI, has raised $4 million in funding from Lux Capital and AI visionaries behind Hugging Face, Replit, Applied Intuition, and Modal. This funding will accelerate the deployment of Phonic’s hyperrealistic, low-latency voice agents designed for dynamic, real-world customer interactions. Read More
AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence, Conversational Ai, Customer Experience, Decision Intelligence, Technology and Development
SyncWords Launches Ultra-Low Latency AI Captions with Kobe Muxer™
April 4, 2025

SyncWords Launches Ultra-Low Latency AI Captions with Kobe Muxer™

SyncWords, a leader in AI-powered captioning and translation, has unveiled Kobe Muxer™, a proprietary cloud-based solution redefining accessibility in live video. Created for broadcasters, OTT platforms, and live streamers, Kobe Muxer™ delivers AI-generated captions with just 1.5 seconds of latency, significantly improving the viewer experience and enabling real-time global engagement. Read More
AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Content Creation, Conversational Ai, Customer Experience
AdZen.ai Launches First AI Monetization Engine for Conversational Ads
April 3, 2025

AdZen.ai Launches First AI Monetization Engine for Conversational Ads

AdZen.ai, the first monetization engine built for AI agents, has emerged from stealth with the launch of its groundbreaking platform. As AI reshapes information discovery, consumers increasingly turn to AI-driven assistants rather than traditional search engines and websites. This shift has created a monetization gap, where: Read More
Advertising, AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Customer Experience
AI-Media & AudioShake Partner to Revolutionize Live AI Voice Translation
April 2, 2025

AI-Media & AudioShake Partner to Revolutionize Live AI Voice Translation

AI-Media, a global leader in AI-powered language technology, has announced an advanced partnership with AudioShake, a pioneer in audio separation technology. This collaboration enhances AI-Media’s LEXI Voice solution, enabling real-time AI-powered voice translation with pristine audio quality—setting a new industry benchmark for live multilingual broadcasting. By integrating AudioShake’s sound isolation technology, AI-Media can separate and clean live sports and event audio, re-mixing it with AI-generated translations in multiple languages while preserving the authentic stadium atmosphere. This innovation reshapes global sports broadcasting, making live content more accessible and engaging worldwide. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Customer Experience, Generative AI, Technology and Development
Workato Acquires DeepConverse to Enhance AI-Powered Enterprise Automation
March 28, 2025

Workato Acquires DeepConverse to Enhance AI-Powered Enterprise Automation

Workato, a leader in Enterprise Orchestration, has announced its acquisition of DeepConverse, a Generative AI-driven support automation platform. This strategic move enhances Workato’s AI-powered automation offerings, strengthening its capabilities in search AI, customer support automation, and agentic orchestration. By integrating DeepConverse’s AI-driven platform, Workato aims to revolutionize customer service automation, offering enterprises seamless AI-powered search and support capabilities. This acquisition also accelerates the development of AgentX Support™, a next-gen customer support application designed to enhance AI-driven interactions. Read More
AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Workflow Automation
LinkSquares Unveils Agentic AI for Smarter Contract Lifecycle Management
March 28, 2025

LinkSquares Unveils Agentic AI for Smarter Contract Lifecycle Management

LinkSquares, a leader in AI-powered contract lifecycle management (CLM), has announced a revolutionary agentic AI architecture and conversational interface powered by LinkAI. This innovation redefines how AI enhances contract management, allowing legal, sales, finance, and procurement teams to engage with contracts more efficiently. By combining generative and extractive AI capabilities, LinkAI delivers unmatched accuracy, speed, and strategic clarity. Read More
AI Automation, AI Core Technologies, AI in Business, AI in Finance, AI Innovation, Analytics, Artificial Intelligence (AI), Business Intelligence, Conversational Ai, Workflow Automation
Observe.AI Unveils VoiceAI Agents to Transform Contact Center Automation
March 27, 2025

Observe.AI Unveils VoiceAI Agents to Transform Contact Center Automation

Observe.AI, a leader in AI-powered Conversation Intelligence, has announced the general availability of VoiceAI agents—a breakthrough solution that automates customer interactions across FAQs, complex multi-turn conversations, and escalations. This marks a significant shift towards an AI-driven contact center, providing enterprises with a complete AI-powered customer experience platform. Observe.AI’s VoiceAI agents, coupled with its existing Real-time Agent Assist, AutoQA, coaching, and analytics, create a unified AI solution that enhances customer interactions while delivering faster resolutions, zero wait times, and seamless human-AI collaboration. Read More
AI Assistant, AI Automation, AI Core Technologies, AI Innovation, Analytics, Artificial Intelligence (AI), Conversational Ai, Customer Experience
Forethought Launches Voice AI to Revolutionize Customer Support
March 26, 2025

Forethought Launches Voice AI to Revolutionize Customer Support

Forethought, a leader in agentic AI for customer support, has launched Forethought Voice, an advanced voice AI solution integrated into its multi-agent, multi-channel AI for CX platform. This innovation enables businesses to offer fully autonomous customer service over the phone, chat, email, and SMS—without decision trees, manual escalation, or human oversight. Powered by Autoflows, Forethought’s advanced agentic reasoning engine, the platform delivers context-aware, end-to-end issue resolution—handling tasks such as order tracking, account updates, and customer inquiries with natural, real-time interactions. Read More
AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Customer Experience
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