Gupshup & Meta Unveil WhatsApp ROI Insights for Retail Growth

Gupshup & Meta Unveil WhatsApp ROI Insights for Retail Growth

In a landmark validation of conversational AI’s impact on business outcomes, Gupshup, the global leader in conversational messaging, has unveiled findings from a Forrester Consulting Total Economic Impact™ (TEI) study commissioned by Meta. The study quantifies the measurable benefits of Gupshup’s Conversation Cloud platform on the WhatsApp Business Platform—especially for retail and e-commerce businesses seeking to boost engagement, lead conversion, and revenue growth. Alongside the study, Gupshup and Meta have launched an ROI calculator, providing a fast-track tool for businesses to estimate their potential gains from deploying WhatsApp-powered customer interactions.

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AIS Launches SIMS Data Agent: Transforming Business Intelligence with AI

AIS Launches SIMS Data Agent: Transforming Business Intelligence with AI

Analytic Intelligence Solutions (AIS) is excited to unveil its revolutionary product, the SIMS Data Agent. This breakthrough technology enables businesses to interact with their data in an entirely new way — through free-flowing conversations with a predictive data model. Built to integrate seamlessly with business intelligence (BI) systems, the SIMS Data Agent is designed to empower end users with immediate, actionable insights, creating a more intuitive and efficient experience in data-driven decision-making.

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Laserfiche Announces AI Innovations to Automate Data Processing and Enhance Knowledge Discovery

Laserfiche Announces AI Innovations to Automate Data Processing and Enhance Knowledge Discovery

At the 2025 Empower Conference, Laserfiche, a leader in enterprise content management, introduced a suite of generative AI innovations aimed at automating data processing and enhancing knowledge discovery. With the launch of tools like Smart Fields and Smart Chat, Laserfiche is reinforcing its commitment to driving productivity and unlocking business value by harnessing the power of AI alongside business content. These advancements provide organizations with faster, more efficient ways to manage and access their critical data, thereby optimizing workflows and decision-making.

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PolyAI Launches Agent Studio: The Voice-First Omnichannel Platform for Enterprise AI

PolyAI Launches Agent Studio: The Voice-First Omnichannel Platform for Enterprise AI

PolyAI, a leading provider of AI agents for enterprise customer service, has introduced the latest version of Agent Studio, a groundbreaking voice-first omnichannel platform for conversational AI. As companies seek to enhance customer experience (CX), the release of Agent Studio marks a major leap forward in customer service automation. This innovative platform provides enterprises with full control over AI agents, enabling them to deliver more efficient, effective, and customer-centric voice automation at scale. Since its inception in 2017, PolyAI has been revolutionizing customer support for top consumer brands, and the latest version of Agent Studio aims to further enhance operational efficiencies, offering significant benefits in industries ranging from e-commerce to travel.

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PLAUD.AI Acquires StarJar to Launch Enterprise AI Note-Taking Platform

PLAUD.AI Acquires StarJar to Launch Enterprise AI Note-Taking Platform

PLAUD.AI, the AI-native hardware and software innovator behind the global success of PLAUD NOTE and NotePin, has announced a major step in its evolution: the acquisition of StarJar, a Y Combinator-backed medical AI company. This acquisition fuels the upcoming launch of PLAUD for Business, a unified platform enabling teams to capture, organize, and act on collective intelligence. With this expansion into the enterprise market, PLAUD.AI aims to transform how professionals and organizations handle meetings, documentation, and collaboration at scale.

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JuicyChat.AI Unveils NSFW AI Image Generator to Revolutionize Digital Chats

JuicyChat.AI Unveils NSFW AI Image Generator to Revolutionize Digital Chats

JuicyChat.AI is reshaping the future of digital communication with the introduction of its NSFW AI Image Generator. This tool is designed to enhance user experiences by generating dynamic images based on text descriptions shared during chats. With a variety of customization options and seamless integration, it provides users with a more engaging and immersive interaction.

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CloneOps.ai Launches AI-Powered Communication Platform at TIA 2025

CloneOps.ai Launches AI-Powered Communication Platform at TIA 2025

In a major leap forward for enterprise communication, CloneOps.ai officially launched its AI-powered business communication platform at the TIA 2025 Capital Ideas Conference. Designed to streamline and scale voice, email, and text-based communications, the platform enables companies to communicate with unmatched speed, intelligence, and efficiency. From freight logistics to insurance and healthcare, CloneOps.ai is redefining how organizations interact with customers, vendors, and internal teams—paving the way for real-time, scalable communication infrastructure powered by AI.

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Tessell Raises $60M Series B to Drive AI-Powered Cloud Database Innovation

Tessell Raises $60M Series B to Drive AI-Powered Cloud Database Innovation

Tessell, a leading next-gen multi-cloud database-as-a-service (DBaaS) provider, has announced a $60 million Series B funding round, raising its total funding to $94 million. Spearheaded by WestBridge Capital, with continued backing from Lightspeed Venture Partners and new participation from B37.vc and Rocketship.vc, this funding will fuel Tessell’s global go-to-market efforts and accelerate AI-powered R&D for modern data management.

Read More: Tessell Raises M Series B to Drive AI-Powered Cloud Database Innovation
Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously.

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