At the 2025 Empower Conference, Laserfiche, a leader in enterprise content management, introduced a suite of generative AI innovations aimed at automating data processing and enhancing knowledge discovery. With the launch of tools like Smart Fields and Smart Chat, Laserfiche is reinforcing its commitment to driving productivity and unlocking business value by harnessing the power of AI alongside business content. These advancements provide organizations with faster, more efficient ways to manage and access their critical data, thereby optimizing workflows and decision-making.
Subtopics and Pointers
1. Smart Fields: Turning Documents Into Structured Data Automatically
Organizations that handle large volumes of documents often face the challenge of standardizing data capture. Traditionally, this required significant manual effort. Smart Fields aims to replace legacy solutions by automatically extracting structured data from documents using natural language instructions, regardless of their source or format.
- Use Cases Across Industries:
- Finance: Extracts line-item data like amounts, dates, and vendors from invoices and purchase orders to accelerate processing.
- Human Resources: Extracts employee information, such as IDs and job titles, from contracts or performance reviews, facilitating faster onboarding.
- IT: Logs changes and access permissions for better security management and incident response.
- Legal: Identifies contract types, calculates expiration dates, and sets up renegotiation reminders automatically.
- Sales and Marketing: Retrieves customer and lead information and ensures up-to-date campaign and product details.
- Benefits:
- Scalability: Smart Fields are reusable across various documents, reducing setup and maintenance costs.
- Automation: Significantly reduces manual data entry and accelerates decision-making by automating data capture.
Smart Fields will be available in June 2025.
2. Smart Chat: Instant Insights from Your Documents
Smart Chat, another AI innovation unveiled by Laserfiche, enables users to interact with documents in a conversational way. This natural language interface allows users to ask questions about their documents and receive tailored responses with reference links in real time.
- Features:
- Ease of Use: Smart Chat works out of the box with no training required, allowing knowledge workers to quickly find insights.
- Instant Answers: The tool uses a large language model to process queries and provide immediate, easy-to-understand answers.
- Industry Applications:
- Education: Quickly access student records and administrative documents.
- Financial Services: Analyze regulatory documents and policies to mitigate risks.
- Government: Retrieve information from public records or legal documents.
- Healthcare: Provide personalized health information and support.
- Manufacturing: Easily find details on suppliers, parts, and logistics.
Smart Chat will be available in June 2025.
3. Enhancements in Laserfiche 12: Easier Administration and AI Integration
Laserfiche is also introducing updates to self-hosted Laserfiche 12, focusing on making administration and testing easier while enhancing system security. The latest updates include:
- Centralized Installer: A streamlined tool to manage installed applications and available updates.
- Laserfiche Administration Hub Visualization: A diagrammatic view of the entire Laserfiche ecosystem, making it easier to manage and update systems.
- AI-Powered Smart Fields: Coming later in 2025, these will extend the capabilities of Smart Fields within Laserfiche 12 for improved data capture and processing.
- Enhanced Testing Functionality: Updated tools for easier system testing and ensuring the integrity of updates.
4. Laserfiche’s Vision for the Future of Work
With these generative AI innovations, Laserfiche is further aligning with its vision for the future of work: boosting productivity and unlocking business value through AI-driven automation and knowledge discovery. Michael Allen, CTO of Laserfiche, emphasizes the importance of combining organizational data with AI to free up time, streamline operations, and amplify innovation potential.
- AI at Scale: By enabling AI deployment at scale, Laserfiche aims to empower organizations to maximize the value of their data without the burden of manual processing.
- Focus on Productivity: These tools are designed to optimize how organizations work with their data, enhancing the ability to innovate and operate efficiently.
Laserfiche’s latest generative AI innovations, including Smart Fields and Smart Chat, are set to revolutionize the way businesses handle data and gain insights. By automating the capture and processing of information and enabling intuitive, conversational search capabilities, Laserfiche is helping organizations boost productivity and drive business value. As these features roll out in June 2025, businesses can look forward to enhanced efficiency, better knowledge discovery, and the ability to unlock new levels of innovation across various industries.
