1. What are the key considerations for implementing AI automation in workflows without disrupting existing processes? I always recommend a gentle rollout. Start with a small slice of your finance workflow—maybe categorizing expenses or reconciling transactions—so the team builds trust in the AI. Map out your processes clearly, communicate what’s changing (and why), and train... Read More
How is AI transforming the managed services industry today? We believe we are in chapter 1 of how AI will transform managed services. The impact it has had to date on the industry – as a place of research, as an assistant, as intelligence accessed through chat, as an agent of basic automation – is... Read More
How can enterprises accelerate the adoption of cloud-first, zero-trust security models to protect against evolving cyber threats? The first thing enterprises can do is conduct a comprehensive risk assessment of their environment to identify critical assets that require remediation against evolving threats. Once that’s done, they can set clear imperatives among leadership and security teams... Read More
1. What are the key considerations for implementing AI solutions to optimize staffing needs effectively?Staffing optimization with AI flips conventional wisdom on its head. While most companies try to predict staffing needs based on historical patterns, AI support follows a “spiky staffing” model where a small core team handles complex edge cases while AI handles routine... Read More
How do you see the current state of AI usage across Africa? AI adoption across Africa is growing steadily, although it remains varied across different applications of the technology. For example, on an individual level – like many places around the world – ChatGPT and other AI-powered content generation tools are widely popular among Africans.... Read More
1. With only 29% of financial institutions currently using generative AI for financial crime detection, what are the primary barriers to adoption, and how can banks overcome these challenges? The adoption of generative AI in financial crime detection remains limited, largely due to several key challenges. First, there is a natural reluctance within teams, driven... Read More
1. What are the most significant breakthroughs AI has enabled in recent years? AI has made many groundbreaking advancements in drug discovery and personalized medicine, fundamentally changing how new treatments are developed. Traditionally, bringing a single drug to market takes over a decade and costs $2-6 billion, with a staggering failure rate of 90% in... Read More
“Two reasons: First, tech modernization particularly at banks is getting into full swing. The market is ready for new cloud-native payment solutions. Second, ACI is at a pivotal moment and poised to take advantage of this market dynamic. I was drawn to the opportunity to partner with our exceptional leadership team during a critical acceleration... Read More
