STELLA Automotive AI, a leader in AI technology that connects customers with dealerships, has announced its integration with Dealer-FX, a prominent provider of service lane technology. This partnership will incorporate STELLA’s AI-powered digital voice technology into Dealer-FX’s ONE Platform software, revolutionizing how dealerships manage high inbound phone call volumes.
- Partnership Announcement
- STELLA Automotive AI integrates its AI technology with Dealer-FX’s ONE Platform.
- The integration aims to enhance dealership operations by managing high inbound call volumes more effectively.
- Impact on Dealerships
- The integration will improve operational efficiency and customer service.
- STELLA’s AI-powered digital voice technology will streamline customer interactions and service operations.
- Statements from Key Figures
- Rich Sands, CEO of STELLA Automotive AI, highlights the significance of this partnership for expanding market coverage.
- Brian Ortega, Creative Director at Valley Hi Toyota, anticipates improved efficiencies and enhanced customer service with the integration.
- STELLA’s AI-Powered Solution
- STELLA Service Booking, an AI Digital Voice Assistant, handles inbound calls 24/7 without hold times.
- Allows customers to schedule appointments quickly, reducing the booking process to under two minutes.
- Enhances communication, customer service, and operational efficiency for dealerships.
The integration of STELLA’s AI technology with Dealer-FX’s ONE Platform marks a major advancement in dealership operations. By addressing the challenges of phone call management, this collaboration promises to elevate customer service and streamline dealership processes, delivering significant benefits to the industry.
