HCLTech has joined the growing ranks of OpenAI’s strategic partners, announcing a multi-year collaboration that could supercharge enterprise adoption of generative AI at global scale. As one of the first strategic services partners to OpenAI, HCLTech will integrate OpenAI’s cutting-edge models—including ChatGPT Enterprise and APIs—into its platforms, tools, and services across industries.
The goal? Nothing short of accelerating the GenAI transformation of the Global 2000.
Enterprise AI, at Scale
At the heart of this partnership is a commitment to real-world, enterprise-scale deployment. While much of the excitement around generative AI has so far been confined to pilots and prototypes, HCLTech is betting big on operationalization. With this deal, the company plans to embed OpenAI’s models directly into its proprietary platforms—AI Force, AI Foundry, AI Engineering, and a suite of domain-specific accelerators.
That deep integration means clients won’t just get access to generative models—they’ll get plug-and-play tools to modernize workflows, enhance customer and employee experiences, and ultimately drive measurable business value.
In practice, that could range from rethinking customer service with AI copilots to revamping supply chain forecasting with intelligent agents. HCLTech promises to cover the full AI lifecycle, from readiness assessments and integration to governance and scaled adoption.
The Internal Play: AI for 220,000+ Employees
This isn’t just a client-facing push. HCLTech also announced plans to roll out ChatGPT Enterprise and OpenAI APIs internally, giving over 220,000 employees access to enterprise-grade, secure generative AI capabilities. That’s a strong signal that the company sees GenAI not only as a client differentiator but as a core productivity engine for its own global operations.
By adopting GenAI tools internally, HCLTech is taking the same medicine it prescribes—an important move in a services industry where clients increasingly ask, “Are you using what you’re selling?”
Raising the Stakes in AI Services
For OpenAI, this partnership adds muscle to its growing ecosystem of enterprise collaborators. Giancarlo “GC” Lionetti, Chief Commercial Officer at OpenAI, called out HCLTech’s “deep industry knowledge and AI engineering expertise” as a key asset in bringing scalable generative AI to more businesses.
The deal also positions HCLTech in direct competition with other major services players vying to become the go-to enterprise partner for OpenAI technologies. Accenture, Infosys, Deloitte, and IBM have all been investing heavily in GenAI integrations and alliances over the past year.
But HCLTech brings to the table a strong engineering pedigree and a rapidly growing AI services portfolio—plus, now, one of the most high-profile GenAI alliances in the space.
Strategic Timing in a Crowded AI Market
With enterprises under mounting pressure to prove ROI on their AI investments, the ability to go from experimentation to execution is everything. This partnership aims to close that gap, offering clients not just access to powerful models but a pathway to integrate them into day-to-day operations, responsibly and at scale.
“This collaboration underscores our commitment to empowering Global 2000 enterprises with transformative AI solutions,” said Vijay Guntur, HCLTech’s Global CTO. “Together, we are driving a new era of AI-powered transformation across our offerings and operations at a global scale.”
With generative AI moving from hype cycle to business imperative, HCLTech’s early-mover partnership with OpenAI could help clients make the leap—fast.
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