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Customer Experience
Phonic Raises $4M to Revolutionize Speech-to-Speech Voice AI
Phonic, the first fully unified speech-to-speech platform for conversational voice AI, has raised $4 million in funding from Lux Capital and AI visionaries behind Hugging Face, Replit, Applied Intuition, and Modal. This funding will accelerate the deployment of Phonic’s hyperrealistic, low-latency voice agents designed for dynamic, real-world customer interactions. Read More
SyncWords Launches Ultra-Low Latency AI Captions with Kobe Muxer™
SyncWords, a leader in AI-powered captioning and translation, has unveiled Kobe Muxer™, a proprietary cloud-based solution redefining accessibility in live video. Created for broadcasters, OTT platforms, and live streamers, Kobe Muxer™ delivers AI-generated captions with just 1.5 seconds of latency, significantly improving the viewer experience and enabling real-time global engagement. Read More
CoreWeave Sets New AI Inference Record with NVIDIA GB200
CoreWeave, the AI Hyperscaler™, has announced its latest MLPerf v5.0 results—establishing a new industry benchmark for AI inference. By leveraging NVIDIA's powerful GB200 Grace Blackwell Superchips, CoreWeave achieved 800 tokens per second (TPS) on the open-source Llama 3.1 405B model, setting a high bar for large-model inference performance in the cloud. This milestone solidifies CoreWeave’s role as a top-tier cloud infrastructure provider, purpose-built to meet the demands of cutting-edge AI workloads. Read More
iQor Partners with OpenAI to Elevate AI-Driven CX Analytics
iQor CXBPO™, a global leader in customer experience business process outsourcing, has entered a landmark agreement with OpenAI to redefine the landscape of AI-powered CX analytics. As the first CXBPO to form such a partnership with OpenAI, iQor is integrating cutting-edge AI into its proprietary infinityAiQ™ platform—enabling real-time, predictive insights from hundreds of millions of customer interactions and empowering clients to enhance their product, policy, and process strategies. Read More
Trust Stamp Joins CyberBoost Catalyse to Expand in APAC & Global Markets
Trust Stamp, the Privacy-First Identity Company™, has been selected to join the CyberBoost Catalyse program, a prestigious international initiative led by the CyberSG Talent, Innovation and Growth Collaboration Centre. Backed by Plexal, the Cyber Security Agency of Singapore , and the National University of Singapore , the program supports innovative cybersecurity companies looking to expand across Singapore, APAC, the UK, and other key global markets. This recognition highlights Trust Stamp’s leadership in delivering AI-powered, privacy-preserving identity verification technologies that enhance security while maintaining interoperability and user experience. Read More
AdZen.ai Launches First AI Monetization Engine for Conversational Ads
AdZen.ai, the first monetization engine built for AI agents, has emerged from stealth with the launch of its groundbreaking platform. As AI reshapes information discovery, consumers increasingly turn to AI-driven assistants rather than traditional search engines and websites. This shift has created a monetization gap, where: Read More
AnywhereNow: Revolutionizing Customer Experience with AI Solutions
Anywhere365, a global leader in AI-powered customer experience solutions, has rebranded as AnywhereNow, reflecting a fast-paced, urban-inspired identity while staying true to its core values—innovation, accountability, customer-first approach, and care. With an AI-first strategy, AnywhereNow is enhancing contact centers through Agentic AI, omnichannel engagement, and seamless workforce collaboration. Read More
AI-Media & AudioShake Partner to Revolutionize Live AI Voice Translation
AI-Media, a global leader in AI-powered language technology, has announced an advanced partnership with AudioShake, a pioneer in audio separation technology. This collaboration enhances AI-Media’s LEXI Voice solution, enabling real-time AI-powered voice translation with pristine audio quality—setting a new industry benchmark for live multilingual broadcasting. By integrating AudioShake’s sound isolation technology, AI-Media can separate and clean live sports and event audio, re-mixing it with AI-generated translations in multiple languages while preserving the authentic stadium atmosphere. This innovation reshapes global sports broadcasting, making live content more accessible and engaging worldwide. Read More
XMPro Unveils Multi-Agent AI for Industrial Operations at Hannover Messe 2025
XMPro, a leader in industrial AI solutions, is showcasing its Multi-Agent Generative Systems (MAGS) and Agent Platform EXperience (APEX) at Hannover Messe 2025. The demonstration, integrated with Dell NativeEdge, HiveMQ, and other technology partners, reveals how manufacturing organizations can deploy collaborative AI agent teams to optimize operations without extensive IT resources. Featured at Dell Technologies' booth (Hall 15, Booth C52) through April 4, 2025, XMPro’s AI-driven digital twin technology tackles key challenges in modern industrial operations. Read More
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