Customer Experience Archives | Page 8 of 15 | Techedge AI

DevOpser Launches Secure AI App Hosting on AWS Marketplace

GlobeNewswireApril 11, 2025April 11, 202503 mins

In a major step toward simplifying secure AI development, DevOpser has launched its Secure AI Application Hosting and Development SaaS on AWS Marketplace. Tailored for startups, defense vendors, and government-facing enterprises, this end-to-end platform helps teams rapidly deploy and scale AI applications—while meeting stringent security and compliance requirements like the NIST Cybersecurity Framework DevOpser empowers developers with a full-stack AI environment that supports production-ready applications in under 60 minutes, without sacrificing compliance or operational excellence.

CloneOps.ai Launches AI-Powered Communication Platform at TIA 2025

PR NewswireApril 11, 2025April 11, 202503 mins

In a major leap forward for enterprise communication, CloneOps.ai officially launched its AI-powered business communication platform at the TIA 2025 Capital Ideas Conference. Designed to streamline and scale voice, email, and text-based communications, the platform enables companies to communicate with unmatched speed, intelligence, and efficiency. From freight logistics to insurance and healthcare, CloneOps.ai is redefining how organizations interact with customers, vendors, and internal teams—paving the way for real-time, scalable communication infrastructure powered by AI.

GFI Software Expands ADN Partnership for AI Security Solutions in DACH

PR NewswireApril 11, 2025April 11, 202503 mins

GFI Software, a global leader in AI-driven security and communications solutions for SMBs, has announced the appointment of ADN Distribution GmbH as its exclusive distributor for the DACH region—Germany, Austria, and Switzerland. The move significantly strengthens their long-standing alliance, expanding ADN’s role across all GFI product lines, including the popular Kerio solutions portfolio. This strategic alignment is a key part of GFI’s ongoing channel transformation strategy, designed to enhance partner and customer experiences with focused support, training, and access to next-generation AI technologies.

Deloitte Expands AI Agent Ecosystem with Google Cloud & ServiceNow

PR NewswireApril 11, 2025April 11, 202503 mins

Deloitte has announced a major expansion of its strategic alliances with Google Cloud and ServiceNow, introducing a suite of over 100 ready-to-deploy AI agents. This initiative is designed to accelerate enterprise-scale adoption of agentic AI and deliver operational transformation across industries. Powered by Google’s Gemini models and Agentspace, these agents are engineered to enhance customer engagement and employee productivity, ushering in a new era of multi-agent, cross-platform enterprise AI.

Quectel Launches Modular Audio Cloud to Power AI at the Edge

BusinesswireApril 10, 2025April 10, 202503 mins

As generative AI and large models redefine productivity and digital interaction, a key challenge emerges—how to bring the power of these models to the edge. On April 9, Quectel Communications responded with the official launch of its “Modular Audio Cloud” (Moyinyunxi) multi-modal interaction solution. This integrated hardware-software-cloud framework combines Quectel modules, AI audio algorithms, and the Feiyuan IoT platform, enabling terminal devices to tap into cloud AI big models for rich, real-time, and intelligent user experiences. Quectel’s new solution is poised to accelerate the deployment of AI large model capabilities across diverse edge scenarios, marking a significant step toward mass adoption of intelligent, multimodal interfaces in consumer and industrial IoT.

Go Reply Wins 2025 Google Cloud UK/IE Partner of the Year

BusinesswireApril 10, 2025April 10, 202503 mins

Go Reply, a Reply Group company and Google Cloud specialist, has once again been honored as the Google Cloud Partner of the Year 2025 for the UK and Ireland. This marks the second consecutive year the company has earned the prestigious recognition, affirming its strong track record of delivering scalable, intelligent, and future-ready cloud solutions across sectors. Go Reply’s award highlights its continued leadership in cloud platform architecture, complex migrations, security, AI analytics, and next-generation application development on Google Cloud.

Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

PR NewswireApril 10, 2025April 10, 202503 mins

Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously.

Globant Partners with Google Cloud to Deliver Scalable AI Solutions

PR NewswireApril 10, 2025April 10, 202502 mins

Globant (NYSE: GLOB), a digital-native company renowned for delivering innovative technology solutions, has announced a Strategic Partner Agreement with Google Cloud. This collaboration aims to unlock new business value by combining Globant’s AI expertise with the scalability and efficiency of Google Cloud technologies—targeting enterprise transformation across multiple sectors including Media & Entertainment, Retail, Healthcare, and Finance & Banking.

Amazon Launches Nova Sonic for Real-Time Voice AI Conversations

BusinesswireApril 10, 2025April 10, 202503 mins

Amazon has unveiled Nova Sonic, a groundbreaking foundation model that unifies speech understanding and generation to deliver real-time, human-like voice interactions. Available through Amazon Bedrock’s new bi-directional streaming API, Nova Sonic simplifies the creation of voice-enabled applications across industries—from education and travel to healthcare and customer service. By integrating speech recognition, language understanding, and speech synthesis into a single AI model, Nova Sonic eliminates the complexity of conventional voice application stacks and brings a new standard of natural, efficient, and cost-effective human-computer interaction.