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Customer Experience
GFI Software Expands ADN Partnership for AI Security Solutions in DACH
GFI Software, a global leader in AI-driven security and communications solutions for SMBs, has announced the appointment of ADN Distribution GmbH as its exclusive distributor for the DACH region—Germany, Austria, and Switzerland. The move significantly strengthens their long-standing alliance, expanding ADN’s role across all GFI product lines, including the popular Kerio solutions portfolio. This strategic alignment is a key part of GFI’s ongoing channel transformation strategy, designed to enhance partner and customer experiences with focused support, training, and access to next-generation AI technologies. Read More
Deloitte Expands AI Agent Ecosystem with Google Cloud & ServiceNow
Deloitte has announced a major expansion of its strategic alliances with Google Cloud and ServiceNow, introducing a suite of over 100 ready-to-deploy AI agents. This initiative is designed to accelerate enterprise-scale adoption of agentic AI and deliver operational transformation across industries. Powered by Google’s Gemini models and Agentspace, these agents are engineered to enhance customer engagement and employee productivity, ushering in a new era of multi-agent, cross-platform enterprise AI. Read More
Quectel Launches Modular Audio Cloud to Power AI at the Edge
As generative AI and large models redefine productivity and digital interaction, a key challenge emerges—how to bring the power of these models to the edge. On April 9, Quectel Communications responded with the official launch of its "Modular Audio Cloud" (Moyinyunxi) multi-modal interaction solution. This integrated hardware-software-cloud framework combines Quectel modules, AI audio algorithms, and the Feiyuan IoT platform, enabling terminal devices to tap into cloud AI big models for rich, real-time, and intelligent user experiences. Quectel’s new solution is poised to accelerate the deployment of AI large model capabilities across diverse edge scenarios, marking a significant step toward mass adoption of intelligent, multimodal interfaces in consumer and industrial IoT. Read More
Go Reply Wins 2025 Google Cloud UK/IE Partner of the Year
Go Reply, a Reply Group company and Google Cloud specialist, has once again been honored as the Google Cloud Partner of the Year 2025 for the UK and Ireland. This marks the second consecutive year the company has earned the prestigious recognition, affirming its strong track record of delivering scalable, intelligent, and future-ready cloud solutions across sectors. Go Reply’s award highlights its continued leadership in cloud platform architecture, complex migrations, security, AI analytics, and next-generation application development on Google Cloud. Read More
Intermedia Launches AI Agent Assist for Real-Time Contact Center Support
Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously. Read More
Globant Partners with Google Cloud to Deliver Scalable AI Solutions
Globant (NYSE: GLOB), a digital-native company renowned for delivering innovative technology solutions, has announced a Strategic Partner Agreement with Google Cloud. This collaboration aims to unlock new business value by combining Globant's AI expertise with the scalability and efficiency of Google Cloud technologies—targeting enterprise transformation across multiple sectors including Media & Entertainment, Retail, Healthcare, and Finance & Banking. Read More
Amazon Launches Nova Sonic for Real-Time Voice AI Conversations
Amazon has unveiled Nova Sonic, a groundbreaking foundation model that unifies speech understanding and generation to deliver real-time, human-like voice interactions. Available through Amazon Bedrock’s new bi-directional streaming API, Nova Sonic simplifies the creation of voice-enabled applications across industries—from education and travel to healthcare and customer service. By integrating speech recognition, language understanding, and speech synthesis into a single AI model, Nova Sonic eliminates the complexity of conventional voice application stacks and brings a new standard of natural, efficient, and cost-effective human-computer interaction. Read More
Colle AI Enhances Multichain NFT Platform with Performance Upgrades
In the evolving Web3 space, user experience and performance are key to unlocking creator innovation. Colle AI (COLLE), the AI-powered multichain NFT platform, is making bold strides in this direction. With a new round of backend and interface upgrades, the platform is delivering faster, smarter, and more fluid NFT creation tools—backed by artificial intelligence and optimized for multichain deployment. As blockchain creators seek streamlined and scalable solutions, Colle AI’s enhancements reflect a maturing commitment to seamless cross-chain functionality and AI-driven automation. Read More
Google & Sphere Reinvent The Wizard of Oz with Generative AI
In a landmark collaboration, Google and Sphere Entertainment Co. have joined forces to revolutionize cinematic storytelling with The Wizard of Oz at Sphere, an immersive experience set to debut in Las Vegas on August 28, 2025. This next-generation production combines generative AI, visual effects, and immersive audio-visual engineering to transform a classic piece of film history into a 21st-century spectacle. Nearly nine decades after the original Wizard of Oz introduced audiences to Technicolor, this reimagined version leverages Google’s cutting-edge AI models—Gemini, Veo 2, and Imagen 3—along with Sphere’s massive 16K resolution display, to bring the story to life in ways never before possible. Read More
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