Gupshup & Meta Unveil WhatsApp ROI Insights for Retail Growth

In a landmark validation of conversational AI's impact on business outcomes, Gupshup, the global leader in conversational messaging, has unveiled findings from a Forrester Consulting Total Economic Impact™ (TEI) study commissioned by Meta. The study quantifies the measurable benefits of Gupshup’s Conversation Cloud platform on the WhatsApp Business Platform—especially for retail and e-commerce businesses seeking to boost engagement, lead conversion, and revenue growth. Alongside the study, Gupshup and Meta have launched an ROI calculator, providing a fast-track tool for businesses to estimate their potential gains from deploying WhatsApp-powered customer interactions. Read More

AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI in Business, AI in Commerce, AI in Marketing, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Customer Experience, Technology and Development

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April 17, 2025

Hitachi Launches HARC for AI to Boost GenAI Reliability & ROI

Hitachi Digital Services has launched Hitachi Application Reliability Centers (HARC) for AI, a powerful new offering built to ensure greater reliability, efficiency, and governance for enterprise AI and Generative AI (GenAI) applications. This evolution of the original HARC platform (launched in 2022) directly addresses enterprise pain points such as cost unpredictability, performance drift, and oversight complexity—especially in large-scale AI deployments involving LLMs and multi-agent systems. Read More

AI Automation, AI Cloud, AI Core Technologies, AI in Finance, AI Innovation, Artificial Intelligence (AI), Customer Experience, Digital Transformation, Enterprise AI, Generative AI, IoT (Internet of Things), Technology and Development

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April 17, 2025

TSIA Launches AI-Powered TSIA Intelligence Research Platform

The Technology & Services Industry Association (TSIA), a trusted authority in technology and services research, has officially launched TSIA Intelligence, an AI-powered research experience designed to revolutionize how members interact with its extensive library of proprietary insights. Set to debut on April 29th at TSIA World INTERACT, this launch marks a significant shift in member engagement, bringing dynamic AI interaction to traditionally static research models. Read More

AI Automation, AI Core Technologies, AI in Marketing, AI Innovation, Artificial Intelligence (AI), Customer Experience, Data Intelligence, Decision Making, Edge AI, Insights

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April 16, 2025

Amar Infotech: Transforming Industries with Intelligent AI Agents & Automation

Amar Infotech, a renowned global IT services provider with over 16 years of expertise in software development, mobile applications, SEO, DevOps, UI/UX design, and cloud solutions, has officially ventured into the world of Artificial Intelligence (AI). With a vision to offer intelligent, autonomous AI solutions, Amar Infotech is poised to transform industries such as finance, healthcare, retail, and logistics, improving customer interactions, decision-making, and corporate efficiency. Amar Infotech’s move into AI is backed by the development of self-learning AI agents utilizing multi-agent systems, reinforcement learning (RL), and large language models (LLMs). These AI-powered agents are capable of autonomous thought, planning, and action, driving digital transformation in diverse sectors. Read More

AI Automation, AI Cloud, AI Core Technologies, AI in Finance, AI in SEO, AI Innovation, Artificial Intelligence (AI), Customer Experience, Decision Making, Deep Learning, Digital Transformation, Large Language Models, Learning & Development

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April 16, 2025

Sikka.ai Launches Agentic Framework: Empowering Retail Healthcare with AI

Sikka.ai, the leading AI infrastructure-as-a-service provider for retail healthcare, has announced the launch of its Agentic Framework—a groundbreaking, purpose-built AI framework for healthcare practices. This open-source framework is specifically designed to meet the unique needs of solo practices and Dental Support Organizations (DSOs), including professionals in the dental, veterinary, chiropractic, orthodontic, oral surgery, and optometry sectors. The Sikka.ai Agentic Framework aims to revolutionize the way healthcare practices streamline operations, enhance patient engagement, and automate administrative tasks while maintaining HIPAA-compliance and data security. The Agentic Framework empowers healthcare professionals to build and deploy their own AI-driven experiences, making AI more accessible and tailored for the retail healthcare industry. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence, Customer Experience, Data Security

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April 16, 2025

PolyAI Launches Agent Studio: The Voice-First Omnichannel Platform for Enterprise AI

PolyAI, a leading provider of AI agents for enterprise customer service, has introduced the latest version of Agent Studio, a groundbreaking voice-first omnichannel platform for conversational AI. As companies seek to enhance customer experience (CX), the release of Agent Studio marks a major leap forward in customer service automation. This innovative platform provides enterprises with full control over AI agents, enabling them to deliver more efficient, effective, and customer-centric voice automation at scale. Since its inception in 2017, PolyAI has been revolutionizing customer support for top consumer brands, and the latest version of Agent Studio aims to further enhance operational efficiencies, offering significant benefits in industries ranging from e-commerce to travel. Read More

AI Automation, AI Core Technologies, AI Innovation, Analytics, Artificial Intelligence (AI), Conversational Ai, Customer Experience, Enterprise AI, Generative AI, Large Language Models

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April 16, 2025

ABBYY Unveils Document AI API for Streamlined Document Processing

In response to growing demands on developers to efficiently extract structured data from complex business documents, ABBYY has announced the launch of ABBYY Document AI™, a powerful and self-service API designed for seamless integration and enhanced document automation. This new solution enables developers to unlock reliable, accurate, and AI-ready data from unstructured sources with minimal coding and setup effort. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Customer Experience, Data Intelligence, Edge AI, Workflow Automation

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April 16, 2025

Climb Channel Signs Global Distribution Deal with Unframe AI

Climb Channel Solutions NA, a leading specialty technology distributor and a wholly owned subsidiary of Climb Global Solutions, Inc., has announced a global distribution partnership with Unframe—an AI platform built for enterprise-grade deployment. This strategic alliance aims to scale Unframe’s reach across North America and EMEA, making transformative AI more accessible to global businesses. Read More

AI Automation, AI Core Technologies, AI in Business, AI in Finance, AI Innovation, Artificial Intelligence (AI), Customer Experience, Data Security, Enterprise AI, Generative AI, Technology and Development

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April 15, 2025

Powered_by Agency Launches Virtual SE: Revolutionizing Pre-Sales Engineering for SaaS Companies

In a bold move set to revolutionize the pre-sales engineering landscape for SaaS companies, Powered_by Agency has launched Virtual SE—the world’s first AI-powered pre-sales engineering agent. Designed specifically for modern SaaS companies, Virtual SE acts as a digital systems engineer, automating technical sales interactions to deliver faster, more efficient customer engagements and drive business growth. By leveraging the latest advancements in voice AI agents and large language models, Virtual SE seamlessly integrates into sales workflows to optimize pre-sales processes, improve qualification rates, and accelerate deal cycles. Read More

AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Customer Experience, Large Language Models, Technology and Development, Workflow Automation

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