CleverTap, a pioneering customer engagement and retention platform, introduces Clever.AI, its advanced AI engine. Clever.AI empowers brands with predictive, generative, and prescriptive AI capabilities, revolutionizing customer interactions and maximizing customer lifetime value.
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Marchex, leveraging AI and conversational intelligence, launches Sentiment Suite, a revolutionary product offering unparalleled insights into customer emotions during conversations. This suite empowers businesses to optimize operations and accelerate revenue growth.
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Aurionpro Solutions Limited, a prominent player in enterprise fintech solutions, has revealed its acquisition of Arya.ai, a pioneering PaaS startup specializing in Banking and Insurance. This acquisition underscores Aurionpro’s commitment to advancing AI technologies in the financial sector, aiming to revolutionize operational efficiency and customer experiences.
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MCI USA, a leader in event technology solutions, has expanded the capabilities of its renowned OneSystem Plus platform with cutting-edge AI enhancements. Designed to streamline event management and elevate the attendee experience, these AI-powered features redefine the landscape of corporate event planning.
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CX leader launches AI agents, agent copilot, and AI-powered Workforce Engagement Management (WEM) to power exceptional service
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boost.ai, a forefront conversational AI (CAI) solution provider, introduces Generative Action, a groundbreaking advancement in their Generative AI (GenAI) capability.
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New research finds 64% of US shoppers say AI has improved their retail experiences — a 25% rise in positive sentiment from 2023
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CX Automation platform resolves customers’ issues, eliminates wait times and builds customer loyalty
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Twilio’s latest State of Customer Engagement Report sheds light on the evolving landscape of AI adoption in business and its impact on customer relationships, transparency, and data privacy.
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