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Customer Experience
AdZen.ai Launches First AI Monetization Engine for Conversational Ads
AdZen.ai, the first monetization engine built for AI agents, has emerged from stealth with the launch of its groundbreaking platform. As AI reshapes information discovery, consumers increasingly turn to AI-driven assistants rather than traditional search engines and websites. This shift has created a monetization gap, where: Read More
AnywhereNow: Revolutionizing Customer Experience with AI Solutions
Anywhere365, a global leader in AI-powered customer experience solutions, has rebranded as AnywhereNow, reflecting a fast-paced, urban-inspired identity while staying true to its core values—innovation, accountability, customer-first approach, and care. With an AI-first strategy, AnywhereNow is enhancing contact centers through Agentic AI, omnichannel engagement, and seamless workforce collaboration. Read More
AI-Media & AudioShake Partner to Revolutionize Live AI Voice Translation
AI-Media, a global leader in AI-powered language technology, has announced an advanced partnership with AudioShake, a pioneer in audio separation technology. This collaboration enhances AI-Media’s LEXI Voice solution, enabling real-time AI-powered voice translation with pristine audio quality—setting a new industry benchmark for live multilingual broadcasting. By integrating AudioShake’s sound isolation technology, AI-Media can separate and clean live sports and event audio, re-mixing it with AI-generated translations in multiple languages while preserving the authentic stadium atmosphere. This innovation reshapes global sports broadcasting, making live content more accessible and engaging worldwide. Read More
XMPro Unveils Multi-Agent AI for Industrial Operations at Hannover Messe 2025
XMPro, a leader in industrial AI solutions, is showcasing its Multi-Agent Generative Systems (MAGS) and Agent Platform EXperience (APEX) at Hannover Messe 2025. The demonstration, integrated with Dell NativeEdge, HiveMQ, and other technology partners, reveals how manufacturing organizations can deploy collaborative AI agent teams to optimize operations without extensive IT resources. Featured at Dell Technologies' booth (Hall 15, Booth C52) through April 4, 2025, XMPro’s AI-driven digital twin technology tackles key challenges in modern industrial operations. Read More
Brand Engagement Network Partners with Swiss Life for AI-Powered Customer Engagement
Brand Engagement Network Inc. (BEN), a leader in AI-driven customer engagement, has announced a strategic partnership with Swiss Life Global Solutions. This collaboration aims to implement generative AI solutions to enhance customer value across digital health, mental health, and financial wellbeing services. Read More
LeddarTech to Showcase AI-Powered Sensor Fusion at Auto Shanghai 2025
LeddarTech Holdings Inc., a leading automotive software company specializing in AI-powered low-level sensor fusion and perception software, is set to participate in Auto Shanghai 2025. The event, running from April 23 to May 2, 2025, will provide a platform for LeddarTech to showcase its latest advancements in ADAS, autonomous driving (AD), and parking applications. Read More
Semaphore Solutions Unveils AI-Powered Workflow Configuration Co-Pilot at BioIT 2025
Semaphore Solutions, a leader in laboratory informatics and the creator of Labbit, is excited to announce a revolutionary advancement in LIMS technology with the launch of its AI-powered workflow configuration co-pilot. This cutting-edge tool, presented at BioIT 2025, is designed to help laboratories build and adapt workflows faster than ever before—removing traditional barriers to self-configuration and accelerating digital transformation in the lab environment. Attendees can experience this innovation firsthand at booth 725 at the event. Read More
LTI Mindtree Expands Global Strategic Partnership with Google Cloud to Drive AI Innovation
LTI Mindtree, a leading global technology consulting and digital solutions company, has expanded its strategic partnership with Google Cloud to accelerate the adoption of generative AI and provide tailored solutions for industries worldwide. The collaboration combines LTI Mindtree’s industry expertise with Google Cloud’s cutting-edge AI technologies, including the Gemini model and Vertex AI, to deliver innovative, scalable solutions for businesses across various sectors. Read More
Blueshift Unveils Customer AI Agents to Revolutionize Marketing Personalization
Blueshift, a leader in AI-powered customer engagement, has introduced Customer AI Agents, a new feature within its Customer AI Suite. These agents enable marketing teams to run 10X more personalization experiments through automated AI decision-making. The agents aim to simplify and optimize marketing campaigns, driving better customer engagement and conversion outcomes at scale. Read More
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