Flytxt Recognized as a Niche Player in Gartner Magic Quadrant for AI in CSP Customer Operations

Flytxt, a leading provider of AI SaaS solutions designed to maximize Customer Lifetime Value (CLTV) for subscription-based businesses, has been included as a Niche Player in the prestigious Gartner Magic Quadrant for AI for CSP Customer and Business Operations report. This recognition highlights Flytxt’s expertise and success in delivering advanced AI solutions tailored for Communication... Read More

AI Core Technologies, Artificial Intelligence (AI), Customer Experience

News

June 10, 2024

Mastering AI for Restaurants: Your Ultimate Buyer’s Guide

Semalt, a frontrunner in SEO promotion services and web analytics tools, proudly introduces AutoSEO AI, a revolutionary solution poised to turbocharge Google rankings and drive substantial website traffic. This groundbreaking tool offers unparalleled benefits without hefty financial commitments. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience

News

May 31, 2024

Talkdesk & Cognizant Forge Partnership to Revolutionize AI-Powered CX

Talkdesk®, Inc. and Cognizant have joined forces in an innovative collaboration aimed at accelerating AI-powered customer experience (CX) transformation for enterprises globally. This partnership combines Cognizant's expertise in consulting and technology modernization with Talkdesk's AI-powered contact center solutions, paving the way for expanded adoption of AI-led CX solutions across diverse industries. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience

News

May 20, 2024

Givex Launches GivexEngageAI: Transforming Customer Engagement with AI

The innovative, new AI platform from Givex leverages customer data for elevated engagement and enhanced personalization Read More

AI Automation, AI Core Technologies, AI Innovation, Customer Experience, Data Intelligence

News

May 13, 2024

Iterable Joins MACH Alliance, Spearheading Future-Ready Customer Engagement

Iterable, a leading AI-powered customer engagement platform, announces its membership in the MACH Alliance, a not-for-profit organization advocating for open, best-of-breed technology ecosystems. By joining the alliance, Iterable underscores its commitment to providing Microservices-based, API-first, Cloud-native SaaS, and Headless (MACH) architecture, achieving MACH certification. Read More

AI Automation, AI Core Technologies, AI Innovation, Customer Experience

News

May 10, 2024

Understanding Generational Perspectives: AI’s Impact on Customer Experience

Genesys, a global leader in AI-powered experience orchestration, unveils insights into consumers’ attitudes towards AI in customer experience (CX). Read More

Customer Experience, Reports

News

May 8, 2024

Sprinklr Launches AI-Powered Surveys for Unified Customer Feedback Management

Sprinklr Surveys competes directly in the CFM market and integrates solicited customer feedback with Unified-CXM data for enterprise clients. Read More

AI Automation, AI Core Technologies, AI Innovation, Customer Experience

News

May 8, 2024

Sprinklr Digital Twin: Revolutionizing AI Applications for Enterprises

Digital Twins aspire to radically increase enterprises’ capacity to get work done and provide exceptional customer experiences Read More

AI Automation, AI Core Technologies, AI Innovation, Customer Experience, Digital Experience

News

Caju AI joins forces with Proofpoint to deliver a Generative AI-powered customer engagement platform that provides mobile messaging, compliance, and conversation intelligence with industry-leading security

May 7, 2024

Enhancing Customer Engagement with Gen AI and Advanced Archiving

Innovative customer engagement platform collaborates with leading security and compliance company to provide customers with a comprehensive solution for mobile and desktop. Read More

AI Automation, AI Core Technologies, AI Innovation, Customer Experience, Generative AI

News