Workflow Automation

ServiceNow, the AI platform for business transformation, has launched Agentic Workforce Management—a pioneering capability that allows human teams and AI agents to collaborate at scale, securely and transparently. The new functionality expands ServiceNow’s agentic AI platform by giving managers the tools to coach, guide, and govern autonomous AI agents, driving faster, more consistent outcomes across IT, security, customer support, and software deployment.

JFrog Ltd (Nasdaq: FROG), the Liquid Software company and creators of the award-winning JFrog Software Supply Chain Platform, today unveiled a new Model Context Protocol (MCP) Server. This architecture enables Large Language Models (LLMs) and AI agents to securely interact with tools and data sources within the JFrog Platform directly from MCP clients, including popular agentic coding development environments and IDEs, boosting developer productivity and streamlining workflows.

Forget clunky bots and complex coding—Automation Anywhere’s latest integration with Amazon Q Business is pushing enterprise AI into a new frontier of usability and power.

Announced today, the integration pairs Amazon Q Business’s enterprise-grade generative AI with Automation Anywhere’s Process Reasoning Engine (PRE)—an industry-first system that gives digital agents the ability to understand and reason through multi-step tasks.

A new report by Boston Consulting Group (BCG), “AI at Work 2025: Momentum Builds, But Gaps Remain,” reveals a growing divide in how companies are capturing value from AI. While 72% of workers globally now use AI regularly, only a select group of organizations are seeing transformational impact—those that are rethinking how work gets done rather than merely rolling out tools.