AI in Business
Datadog Acquires Eppo to Enhance Product Analytics and Experimentation
Datadog, Inc., a leading platform for monitoring and security of cloud applications, has announced its acquisition of Eppo, a feature flagging and experimentation platform. This acquisition enhances Datadog’s Product Analytics suite by offering a comprehensive, unified solution that will enable application developers to better measure the impact of new features and changes on performance indicators (KPIs) and business outcomes.
IBM Unveils Hybrid Technologies to Scale Enterprise AI at THINK 2023
At IBM’s annual THINK event, the company revealed groundbreaking hybrid technologies that will help businesses break down barriers to scaling enterprise AI. These new solutions enable organizations to build and deploy AI agents using their own enterprise data, setting the stage for faster and more effective AI integration across diverse environments.
Sinch Partners with OneReach.ai to Revolutionize AI-Powered Customer Communication
Sinch AB, a leader in Customer Communications Cloud, has announced a strategic partnership with OneReach.ai, a recognized leader in Conversational AI as highlighted by Forrester and Gartner. This collaboration aims to empower businesses globally to rapidly deploy customized AI-driven experiences across communication channels, enhancing customer engagement and streamlining operations.
Amperity Launches Identity Resolution Agent to Unlock AI-Ready Customer Data
Amperity, a leader in enterprise customer data cloud solutions, has launched the industry’s first Identity Resolution Agent. This innovative tool empowers data teams to quickly unify fragmented customer data, creating an AI-ready foundation that drives business growth. With AI becoming essential for enterprises, Amperity’s solution solves the critical challenge of disconnected and inaccurate customer data, enabling organizations to unlock the full potential of AI technologies.
Socontra Launches AI Platform to Enable Agent-to-Agent Interactions for Automated Online Shopping
Socontra, a newly launched AI startup, has introduced a groundbreaking tool and social network that enables AI agents to interact and transact with each other over the internet. This innovation promises to be a key enabler for the future of automated online shopping and the broader role of AI agents in daily life.
EPAM Expands Collaboration with AWS to Advance Generative AI Solutions
EPAM Systems, a leading digital transformation services provider, has announced the expansion of its strategic collaboration with Amazon Web Services (AWS). This new phase of their partnership focuses on developing generative artificial intelligence (GenAI) solutions aimed at helping enterprises migrate workloads to AWS and modernize their applications. The collaboration, first established in 2023, will harness AWS’s advanced GenAI services to offer tailored solutions for engineering and industry-specific challenges.
RapDev Launches Arlo, an AI Agent for ServiceNow to Transform Workflows
RapDev, a ServiceNow Elite engineering partner, has announced the launch of Arlo, an AI Agent for ServiceNow that is set to transform how enterprises manage operational workflows, risk, and service delivery. Available now on the ServiceNow Store, Arlo leverages the power of Now Assist capabilities and proprietary AI design patterns, honed over hundreds of ServiceNow deployments. By focusing on resolving repetitive, high-friction tasks, Arlo helps organizations improve efficiency, service reliability, and achieve faster returns on their ServiceNow investments.
Blueprint Software Systems Hosts Roundtable on Agentic AI in RPA
Blueprint Software Systems is bringing together a panel of industry leaders and AI experts for a high-impact virtual roundtable titled “Smarter, Faster, Riskier? Rethinking Automation in the Age of Agentic AI.” This exclusive event will delve into the evolving role of Agentic AI in Robotic Process Automation (RPA) and its implications for governance, enterprise agility, and responsible innovation. As organizations embrace intelligent automation, Agentic AI—which possesses the ability to learn, reason, and make autonomous decisions—is transforming traditional automation systems. While this offers exciting opportunities for businesses, it also introduces new risks and challenges. The roundtable will explore both the potential benefits and the inherent risks associated with Agentic AI, shedding light on how organizations can leverage this technology responsibly.
DialLink Launches AI-Powered Cloud Phone System for SMBs & Startups
DialLink has introduced an advanced, AI-powered cloud phone system tailored specifically for small and medium-sized businesses (SMBs) and startups. Unlike traditional systems that require additional integrations for AI features, DialLink’s built-in AI voice agents automate routine call handling tasks seamlessly, without the need for extra complexity or separate software systems. This innovative solution offers businesses an efficient and cost-effective way to improve communication while maintaining a professional image. With this new system, SMBs and startups can boost productivity, enhance customer experience, and streamline communication, all within a single, easy-to-use platform.