Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously.
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Globant (NYSE: GLOB), a digital-native company renowned for delivering innovative technology solutions, has announced a Strategic Partner Agreement with Google Cloud. This collaboration aims to unlock new business value by combining Globant's AI expertise with the scalability and efficiency of Google Cloud technologies—targeting enterprise transformation across multiple sectors including Media & Entertainment, Retail, Healthcare, and Finance & Banking.
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As the pace of GenAI innovation accelerates, developers face mounting pressure to deliver intelligent, agent-driven applications that are both powerful and secure. Recognizing this challenge, Okta, Inc. has announced Auth for GenAI, now available in Developer Preview via the Auth0 Platform. The suite is designed to empower developers to build secure, enterprise-ready GenAI applications, ensuring authentication, authorization, async workflows, and secure API access are not afterthoughts—but foundational.
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Sunlight Simplify, a leading innovator in core systems for the Medical Professional Liability (MPL) industry, has announced a strategic partnership with Optimalex, an award-winning provider of predictive analytics and workflow automation solutions. This collaboration brings cutting-edge data science and automation to the forefront of claims management, enabling insurers, self-insured organizations, and legal teams to significantly reduce cycle times and optimize outcomes.
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CUJO AI, a global leader in device intelligence and network security, has announced the strategic acquisition of Domos, a pioneer in application outcome analytics and Network APIs. This move is poised to transform how network service providers (NSPs) deliver optimized connectivity, focusing on real-world performance rather than abstract technical metrics. With users increasingly reliant on seamless digital experiences—whether for gaming, streaming, or video conferencing—the integration of Domos’ application-level insights with CUJO AI’s device intelligence brings a new era of actionable, outcome-based network management.
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As enterprises look to implement generative AI tools like Microsoft Copilot, the biggest challenge often isn't access—it’s knowing where to begin. For organizations at various stages of AI maturity, ONLC Training has launched the Copilot Success Playbook, a scalable enablement framework designed to convert curiosity into confident execution. With Microsoft Copilot already embedded in tools many businesses use every day, ONLC’s structured approach offers a clear starting point, practical guidance, and proven training resources for leaders seeking real-world AI results.
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SignalFire, a pioneering early-stage venture capital firm rooted in applied AI, has announced the successful raise of over $1 billion in new capital, boosting its total assets under management (AUM) to approximately $3 billion. Amid a volatile fundraising landscape, this milestone signals strong investor confidence in SignalFire’s thesis-driven strategy, proprietary AI infrastructure, and founder-first operational model. The newly raised capital will power its Seed, Early, Executive-in-Residence (XIR), and Opportunities funds.
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Sports Innovation Lab, in collaboration with Microsoft and its Women’s Sports Club, has announced the launch of the AI Advantage Program—a groundbreaking nine-month certification program designed to equip sports and entertainment executives with actionable AI knowledge. The initiative bridges the gap between AI hype and practical adoption by teaching participants how to apply cutting-edge tools for immediate business impact.
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Adonis, a leader in AI orchestration for revenue cycle management (RCM), has announced the expansion of its strategic partnership with ApolloMD, a nationally recognized provider of clinical outsourcing services. This collaboration marks a critical evolution in revenue cycle automation, with ApolloMD now leveraging Adonis’ advanced AI Orchestration platform to intelligently automate complex billing and administrative workflows at scale. The move reflects the growing need for healthcare organizations to adopt adaptive, AI-powered systems capable of navigating the dynamic and often unpredictable landscape of payer policies, regulations, and staffing fluctuations.
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