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AI in Business
Sinch Partners with OneReach.ai to Revolutionize AI-Powered Customer Communication
May 6, 2025

Sinch Partners with OneReach.ai to Revolutionize AI-Powered Customer Communication

Sinch AB, a leader in Customer Communications Cloud, has announced a strategic partnership with OneReach.ai, a recognized leader in Conversational AI as highlighted by Forrester and Gartner. This collaboration aims to empower businesses globally to rapidly deploy customized AI-driven experiences across communication channels, enhancing customer engagement and streamlining operations. Read More
AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Enterprise AI, Generative AI
Amperity Launches Identity Resolution Agent to Unlock AI-Ready Customer Data
May 5, 2025

Amperity Launches Identity Resolution Agent to Unlock AI-Ready Customer Data

Amperity, a leader in enterprise customer data cloud solutions, has launched the industry’s first Identity Resolution Agent. This innovative tool empowers data teams to quickly unify fragmented customer data, creating an AI-ready foundation that drives business growth. With AI becoming essential for enterprises, Amperity’s solution solves the critical challenge of disconnected and inaccurate customer data, enabling organizations to unlock the full potential of AI technologies. Read More
AI Automation, AI Cloud, AI Core Technologies, AI in Business, AI Innovation, Analytics, Artificial Intelligence (AI), Customer Experience, Enterprise AI, Generative AI, Large Language Models
Socontra Launches AI Platform to Enable Agent-to-Agent Interactions for Automated Online Shopping
May 5, 2025

Socontra Launches AI Platform to Enable Agent-to-Agent Interactions for Automated Online Shopping

Socontra, a newly launched AI startup, has introduced a groundbreaking tool and social network that enables AI agents to interact and transact with each other over the internet. This innovation promises to be a key enabler for the future of automated online shopping and the broader role of AI agents in daily life. Read More
AI Automation, AI Communications, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Edge AI, Generative AI, IoT (Internet of Things), Social Media Marketing, Technology and Development
EPAM Expands Collaboration with AWS to Advance Generative AI Solutions
May 5, 2025

EPAM Expands Collaboration with AWS to Advance Generative AI Solutions

EPAM Systems, a leading digital transformation services provider, has announced the expansion of its strategic collaboration with Amazon Web Services (AWS). This new phase of their partnership focuses on developing generative artificial intelligence (GenAI) solutions aimed at helping enterprises migrate workloads to AWS and modernize their applications. The collaboration, first established in 2023, will harness AWS’s advanced GenAI services to offer tailored solutions for engineering and industry-specific challenges. Read More
AI Automation, AI Cloud, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Digital Transformation, Enterprise AI, Generative AI, Workflow Automation
RapDev Launches Arlo, an AI Agent for ServiceNow to Transform Workflows
May 2, 2025

RapDev Launches Arlo, an AI Agent for ServiceNow to Transform Workflows

RapDev, a ServiceNow Elite engineering partner, has announced the launch of Arlo, an AI Agent for ServiceNow that is set to transform how enterprises manage operational workflows, risk, and service delivery. Available now on the ServiceNow Store, Arlo leverages the power of Now Assist capabilities and proprietary AI design patterns, honed over hundreds of ServiceNow deployments. By focusing on resolving repetitive, high-friction tasks, Arlo helps organizations improve efficiency, service reliability, and achieve faster returns on their ServiceNow investments. Read More
AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Digital Transformation, Security and Risk Management, Workflow Automation
Blueprint Software Systems Hosts Roundtable on Agentic AI in RPA
May 2, 2025

Blueprint Software Systems Hosts Roundtable on Agentic AI in RPA

Blueprint Software Systems is bringing together a panel of industry leaders and AI experts for a high-impact virtual roundtable titled "Smarter, Faster, Riskier? Rethinking Automation in the Age of Agentic AI." This exclusive event will delve into the evolving role of Agentic AI in Robotic Process Automation (RPA) and its implications for governance, enterprise agility, and responsible innovation. As organizations embrace intelligent automation, Agentic AI—which possesses the ability to learn, reason, and make autonomous decisions—is transforming traditional automation systems. While this offers exciting opportunities for businesses, it also introduces new risks and challenges. The roundtable will explore both the potential benefits and the inherent risks associated with Agentic AI, shedding light on how organizations can leverage this technology responsibly. Read More
AI Automation, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Enterprise AI, Ethical AI, Generative AI, Virtual AI
DialLink Launches AI-Powered Cloud Phone System for SMBs & Startups
May 2, 2025

DialLink Launches AI-Powered Cloud Phone System for SMBs & Startups

DialLink has introduced an advanced, AI-powered cloud phone system tailored specifically for small and medium-sized businesses (SMBs) and startups. Unlike traditional systems that require additional integrations for AI features, DialLink’s built-in AI voice agents automate routine call handling tasks seamlessly, without the need for extra complexity or separate software systems. This innovative solution offers businesses an efficient and cost-effective way to improve communication while maintaining a professional image. With this new system, SMBs and startups can boost productivity, enhance customer experience, and streamline communication, all within a single, easy-to-use platform. Read More
AI Assistant, AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI), Customer Experience, Technology and Development
Fresche Solutions Enhances X-Analysis with AI for IT Modernization
May 2, 2025

Fresche Solutions Enhances X-Analysis with AI for IT Modernization

Fresche Solutions, a global leader in AI-powered IT modernization, has unveiled the enhanced release of its X-Analysis toolset. This new version leverages the latest advancements in Artificial Intelligence to empower organizations to tackle common challenges in the modernization of legacy applications and the growing talent shortage. The toolset helps businesses streamline their code, data, and user interface modernization efforts, resulting in faster, more impactful results. As IT teams are under increasing pressure to modernize complex applications quickly, X-Analysis provides the necessary tools and insights to simplify the process, reduce risks, and improve operational efficiency across the board. Fresche Solutions continues to deliver cutting-edge solutions that help organizations navigate their digital transformation journeys with confidence. Read More
AI Automation, AI Core Technologies, AI in Business, AI Innovation, Analytics, Artificial Intelligence (AI), Decision Intelligence, Digital Transformation, Edge AI
Mission Launches Cloud Operate for 24/7 AWS Environment Management
May 2, 2025

Mission Launches Cloud Operate for 24/7 AWS Environment Management

Mission, a CDW company and AWS Premier Tier Services and ISV Accelerate Partner, has introduced Mission Cloud Operate, a fully managed service that aims to enhance the uptime, performance, and reliability of AWS environments. Designed to help businesses avoid issues and streamline operations, Cloud Operate combines advanced observability through New Relic One, AI-powered incident correlation, and 24/7 expert alert response. As organizations face increasingly complex cloud environments, engineering teams are often stretched thin, balancing innovation with everyday operational challenges. Mission’s Cloud Operate is crafted to ease this burden, offering a solution that reduces operational overhead, while allowing teams to focus on strategic growth. Read More
AI Automation, AI Cloud, AI Core Technologies, AI in Business, AI Innovation, Artificial Intelligence (AI)
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