AI in Business
Genesys Spotlights Global CX Innovators at Xperience 2025
At a time when every brand wants to talk about “customer obsession,” some companies are actually doing something about it. At Xperience 2025 in Nashville, Genesys announced the winners of its 2025 Orchestrators Innovation Awards, celebrating organizations that are pushing customer and employee experiences into the AI-powered future.
Gartner Reveals Top Technologies Shaping Government AI Adoption
GOLD COAST, Australia, September 12, 2025 – Sovereign AI and AI agents are expected to shape public sector adoption of AI within the next two to five years, according to Gartner, Inc., a business and technology insights company. Both have reached the Peak of Inflated Expectations on the 2025 Gartner Hype Cycle for Government Services.
Penguin Ai Lands $29.7M to Tackle Healthcare’s Administrative Overload With Generative AI
Healthcare doesn’t just have a staffing problem—it has a paperwork problem. Administrative costs drain hundreds of billions annually, eating up valuable resources that could go toward patient care. Penguin Ai, a fast-rising healthcare AI startup, thinks it can rewrite that equation—and it just banked $29.7 million in funding to prove it.
iCIMS Acquires Apli to Supercharge AI-Driven Frontline Hiring
Frontline workers make up 80% of the global workforce, yet hiring for those roles remains one of HR’s biggest headaches. Talent acquisition software giant iCIMS wants to fix that—and it just bought Apli to help.
Craft Silicon and MindHYVE.ai Team Up to Bring Adaptive AI Learning to Africa
Sub-Saharan Africa’s workforce is on the cusp of a massive digital skills shift—230 million jobs will demand digital know-how by 2030, according to the World Bank. Yet less than 20% of workers currently get formal training. Nairobi-based fintech giant Craft Silicon and U.S. AI startup MindHYVE.ai think they have a fix.
Position2 Adds Marketo Co-Founder Jon Miller, Serial Entrepreneur Kumar Ganapathy to Board Amid AI Marketing Push
Marketing agencies aren’t supposed to act like software companies—but Position2 thinks they should. The AI-first growth marketing agency announced this week that it has added two heavyweight names to its board of directors: Jon Miller, co-founder of Marketo and Engagio, and Kumar Ganapathy, serial entrepreneur and Managing Partner at 3iPartners.
TEAI Podcast ft. Andrew Foo, Vice President for Customer Solutions Group in Asia Pacific & Middle East, Confluent
In this episode, hosted by Siddesh, we learn how data streaming platforms (DSPs) break down silos, enhance AI performance with trustworthy data, and drive real-time decision-making. From Kmart’s loyalty program to government services in New South Wales, discover real-world examples of data streaming transforming industries.
The Role of APIs and AI Orchestration in Breaking Down Silos
A global enterprise where marketing, sales, operations, and customer support all use different systems. Data exists, but it is scattered across platforms, creating silos that slow down collaboration. The sales team requests manual reports from IT, while operations work without real-time insights. The result is duplicated efforts and wasted opportunities that affect growth. This…
Intellicept to Showcase AI-Driven Oracle Cloud Solutions at Oracle AI World 2025
When Oracle AI World 2025 kicks off this October in Las Vegas, Intellicept wants to make one thing clear: AI isn’t just hype—it’s becoming the backbone of enterprise operations.