Atomicwork, a leader in agentic service management for Enterprise IT, has secured $25 million in Series A funding. The round, led by Khosla Ventures and Z47, with participation from Battery Ventures, Blume Ventures, and Peak XV Partners, will accelerate Atomicwork’s mission to transform IT service management (ITSM) with AI-powered automation and intelligent workflows.
The Need for AI-Driven IT Service Management
- Traditional ITSM tools struggle to keep up with modern, fast-paced business demands.
- Enterprises require solutions that streamline workflows, reduce manual intervention, and enhance productivity.
- Atomicwork’s platform integrates AI-driven service management with enterprise knowledge graphs, enabling self-healing systems and proactive incident management.
Key Benefits of Atomicwork’s AI-Native Platform
- Automated IT Workflows – Reduces manual tasks, allowing IT teams to focus on strategic goals.
- Real-Time Incident Management – Swiftly resolves IT issues, minimizing downtime.
- Self-Service AI Agents – Empowers employees with intelligent automation for seamless IT support.
- Scalability & Enterprise Integration – Ensures smooth adoption across growing global businesses.
Industry Backing & Adoption
- Leading enterprises like Zuora and Pepper Money leverage Atomicwork’s AI-driven service management to enhance operational efficiency.
- The funding round follows strong industry support from over 40 global CIOs, CTOs, and IT leaders.
- Investors see Atomicwork as a key player in redefining IT service management with AI innovation.
Future Growth & Expansion Plans
- The Series A funding will support the development of Enterprise AI agents and further market expansion.
- Atomicwork aims to enhance enterprise integrations and ensure seamless platform scalability.
- The company continues to push the boundaries of ITSM by leveraging AI for more intelligent and autonomous IT operations.
With this latest investment, Atomicwork is poised to transform the IT service management landscape, helping enterprises streamline operations, improve efficiency, and stay competitive in the digital era.
