Twilio Flex is among the first customers of the Enterprise API to leverage proactive AI insights for improved business outcomes
Frame AI, the leading Streaming AI Platform, has launched its groundbreaking Enterprise API designed specifically for enterprises and strategic cloud partners. This innovative release empowers customers to harness unstructured streaming text at scale and seamlessly integrate Frame AI’s composable AI strategies into their existing data infrastructure and systems, driving insights, actions, and improved business outcomes. Twilio Flex, a digital engagement center for sales and customer support teams, is one of the first partners to deploy the Enterprise API.
The Need for Alignment in AI Projects
Despite the growing prevalence of AI in enterprises, many AI projects remain stuck in prototype mode due to misalignment with existing processes and business goals. George Davis, CEO of Frame AI, emphasizes, “Frame AI’s Enterprise API allows enterprises to configure their AI upfront with critical context about their business and deploy it across many existing applications, avoiding pitfalls and inaccuracies common to generic APIs and SaaS-specific AI features.”
From Reactive to Proactive AI Strategies
The API enables enterprises to evolve from reactive RAG-based AI solutions to proactive STAG-based systems. This transition allows companies to turn dormant unstructured data into a competitive advantage by continuously and proactively surfacing opportunities within enterprise data, thus increasing customer value and decreasing operational costs.
The STAG Architecture
Frame AI’s Enterprise API supports the establishment of a composable AI strategy and infrastructure, capable of both reactive assistance, such as RAG-based chatbots, and proactive data synthesis using the Stream-Trigger Augmented Generation (STAG) architecture. STAG empowers enterprises to proactively identify and act on risks and opportunities that would otherwise take much longer to emerge through traditional data analysis, thereby reducing time-to-action across the organization.
Integration and Flexibility
The Enterprise API solution flexibly enhances a company’s workflows with AI, integrating seamlessly with existing security, data governance, compliance, and operational frameworks. This approach minimizes time-to-value and eliminates the disruption commonly experienced during the adoption of AI technologies.
Key Benefits of Frame AI’s Enterprise API
- Rapid Integration: Compatible with a wide range of existing systems and platforms, the API facilitates straightforward integration, minimizing time and effort.
- Extensible Solutions: Configurable building blocks cater to specific enterprise AI requirements, from workflow automation to data analytics enhancement.
- Security and Compliance: Prioritizing data security and privacy, Frame AI adheres to stringent standards such as SOC 2 Type II certification and audited HIPAA compliance.
- Comprehensive Support and Rapid Deployment: Dedicated support ensures quick and efficient integration, complemented by continuous updates for the latest AI innovations.
Availability on AWS Marketplace
Frame AI’s Enterprise API is also available on the AWS Marketplace as a bring-your-own-cloud (BYOC) solution, providing maximum control over enterprise data.
The launch of Frame AI’s Enterprise API marks a significant advancement in enterprise AI capabilities. By enabling scalable unstructured data analysis and seamless integration with existing systems, Frame AI empowers enterprises to drive enhanced business insights and outcomes. With robust security, rapid integration, and proactive AI strategies, Frame AI’s Enterprise API sets a new standard for enterprise AI solutions, ensuring businesses can harness the full potential of their data.