Zilliz, creator of the world’s most widely adopted open-source vector database Milvus, today announced its rapid adoption by top global e-commerce platforms. From visual search and semantic recommendations to real-time inventory matching, retailers leveraging Zilliz Cloud and Milvus report enhanced customer experiences, blazing-fast performance, and up to 75% reduction in infrastructure costs.
1. Meeting E-Commerce’s AI-Native Infrastructure Needs
- Shoppers demand instant, intuitive search over massive product catalogs
- Zilliz Cloud and Milvus offer AI-native, unstructured data infrastructure to meet these needs
- Chris Churilo, VP Marketing at Zilliz, highlights the cost reduction and performance benefits
2. Unlocking Next-Gen Product Discovery
- Hybrid semantic + keyword search delivers up to 40% more accurate product matching
- Sub-30ms latency powers personalized recommendations, even during traffic spikes
- Visual and multimodal search lets users upload images or describe styles to find products instantly
- Infrastructure consolidation leads to 75% savings on operating costs
3. Global Retailers Driving Breakthrough Performance
- Leboncoin (France): Visual search on 80M listings at sub-200ms latency with Zilliz Cloud
- Tokopedia (Indonesia): Hybrid search serving 90M monthly users, boosting accuracy by 40%
- VIPSHOP (China): 10× faster query speeds with Milvus replacing Elasticsearch recommender
- Beni (US): Scaling 200M listings, 1M daily updates, and slashing infrastructure costs by 75%
4. Simplified Architecture and Scalable AI Infrastructure
- Zilliz Cloud fully managed service handles billions of unstructured data points with sub-100ms latency
- Seamlessly scales across regions and traffic volumes to meet global demand
- Consolidates legacy systems to reduce complexity, speed AI feature deployments, and improve reliability
Zilliz and its flagship vector database Milvus are redefining AI infrastructure for e-commerce. By delivering scalable, high-performance, and cost-effective vector search solutions, they enable retailers worldwide to offer smarter, faster, and more personalized customer experiences while dramatically reducing infrastructure overhead.