Uniphore, the Business AI company, today announced the launch of the Uniphore Business AI Cloud—a groundbreaking platform that merges the simplicity of consumer AI with enterprise-grade security, governance, and scale. Designed to overcome the deep-rooted divide between IT and business teams, this composable platform empowers organizations to operationalize AI seamlessly across all functions, from customer experience to internal operations.
Bridging the AI Divide in the Enterprise
While AI adoption is accelerating across industries, many organizations still face four major blockers:
- Data Chaos: Disorganized, fragmented enterprise data.
- Data Sovereignty & Governance: Strict compliance needs across global deployments.
- Disconnected AI Ownership: Gaps between IT infrastructure and business user accessibility.
- Rip-and-Replace Friction: Platforms requiring complete tech stack overhauls.
Uniphore’s Business AI Cloud solves these challenges by unifying data, knowledge, models, and agents into a single, secure ecosystem that serves both technical and business users.
Introducing the Four Layers of the Business AI Cloud
1. Data Layer
- Zero-copy data fabric that integrates with existing apps, clouds, and platforms.
- Eliminates costly data migrations and accelerates AI readiness.
2. Knowledge Layer
- Transforms enterprise data into AI-ready structured knowledge.
- Enables perpetual fine-tuning of models and unlocks deep insights across functions.
3. Model Layer
- Supports both closed and open-source LLMs.
- Enables model orchestration, governance, and guardrails—with full flexibility to adapt as AI evolves.
4. Agentic Layer
- Features pre-built and custom agents with natural language interfaces.
- Supports BPMN-based orchestration for real-time AI deployment in business workflows across sales, service, marketing, HR, and more.
Capabilities: Sovereign, Composable, Secure
Sovereign
- Offers cloud, multi-cloud, and on-premises deployment options.
- Ensures data stays in place, supporting privacy, regulatory compliance, and operational control.
Composable
- Seamlessly integrates with existing enterprise tech stacks, avoiding vendor lock-in.
- Connects to any AI model, app, or data source—enabling agility at scale.
Secure
- Built-in AI-specific protections: observability, guardrails, adversarial defense, and continuous red-teaming.
- Fine-grained governance and model behavior control for enterprise peace of mind.
Business AI, Built for Impact—not Experiments
Unlike research-focused AI platforms or consumer tools that lack enterprise context, Uniphore’s Business AI Cloud gives:
- CIOs complete control over deployment, compliance, and governance.
- Business users intuitive tools to build, deploy, and benefit from AI with enterprise data and context.
- A shared foundation for truly collaborative AI adoption at scale.
“We’ve unified the AI stack—data, knowledge, models, and agents—so CIOs maintain control and business users drive value,” said Umesh Sachdev, CEO and Co-founder of Uniphore.
Trusted by Global Industry Leaders
Uniphore is already powering AI transformation for leading enterprises:
- Konecta: “We’re building an AI factory to orchestrate intelligent agents at scale.”
- ResultsCX: “We’ve moved beyond fragmented tools to a unified AI platform.”
- HP: “Uniphore’s Marketing AI CDP democratizes access to data across our teams.”
General Availability & Live Summit
- General Availability: July 2025
- Live Event: AI Leadership Summit, London — June 9 @ 4 PM BST
- A global conversation on deploying AI agents, reasoning systems, and intelligent automation at scale. Livestream details at www.uniphore.com
The Uniphore Business AI Cloud redefines how AI is adopted, scaled, and secured within the modern enterprise. With a sovereign architecture, composable integrations, and a full-stack agentic design, Uniphore brings AI out of the lab and into the hands of those who drive real business transformation.
