Sprinklr, a leading Unified Customer Experience Management platform, has announced a new local data hosting solution in Germany through a collaboration with Google Cloud. This initiative strengthens Sprinklr’s commitment to data security, compliance, and enterprise governance, supporting its growing customer base across the DACH region (Germany, Austria, and Switzerland) and Europe. With increasing regulatory demands and the need for localized data management, this move ensures that Sprinklr’s enterprise customers benefit from AI-powered CX solutions while maintaining data residency and compliance with European standards.
Benefits of Sprinklr’s German Data Hosting
Sprinklr’s new Google Cloud-based data hosting in Germany offers several advantages to enterprises operating in regulated industries, including:
1. Enhanced Data Security & Compliance
- Local hosting ensures compliance with GDPR and other European data protection laws.
- Enterprise-grade security frameworks safeguard customer data.
2. Improved Governance & Reliability
- Enterprises in highly regulated sectors, such as telecommunications, retail, financial services, and hospitality, benefit from stringent governance.
- Data hosting is supported by Sprinklr’s global security and compliance teams.
3. Optimized Performance for the DACH Region
- Hosting data closer to enterprise users reduces latency and enhances CX performance.
- Customers experience faster, more reliable AI-powered customer engagement.
Expanding AI-Driven CX Solutions Across Europe
Sprinklr’s AI-powered Unified-CXM platform continues to support leading brands in the DACH region by providing:
- AI-driven customer insights for personalized engagement.
- Omnichannel CX management across social media, customer service, and marketing.
- Automation and analytics tools to improve operational efficiency.
“Sprinklr continues to expand our local data hosting options to support our business growth in the DACH region and across Europe,” said Amitabh Misra, Chief Technology Officer at Sprinklr. “By launching data hosting via Google Cloud in Germany, we are providing the infrastructure our customers need to revolutionize their customer experience with AI-driven solutions.”
Commitment to Global Standards & Support
As with all Sprinklr data hosting locations, the new German data center will be backed by:
- Global technical support teams ensuring high availability and performance.
- Certified sub-processors managing compliance and operational efficiency.
- Enterprise-grade infrastructure leveraging Google Cloud’s security and scalability.
With the launch of local data hosting in Germany, Sprinklr reinforces its commitment to data security, enterprise governance, and AI-driven customer experience innovation. This initiative ensures that businesses in the DACH region can confidently leverage Sprinklr’s Unified-CXM platform while meeting the highest standards of compliance and performance.
