Proofpoint, a leading cybersecurity and compliance company, has launched its next-generation Digital Communications Governance (DCG) offering, designed to meet the growing need for effective management of digital communication channels. Deployed by six of the top 10 financial services firms in the U.S., this new solution is built to simplify and enhance governance across a rapidly expanding array of communication platforms. With increasing regulatory pressures and evolving digital landscapes, Proofpoint’s AI-driven platform empowers organizations to maintain compliance and manage risks effectively
- The Growing Need for Comprehensive Digital Communications Governance
- Challenges in Managing Digital Communication: The proliferation of messaging apps, social media, and collaboration platforms has complicated governance for organizations. Companies face intense pressure to ensure compliance while managing sensitive information across diverse communication channels.
- The Regulatory Landscape: Financial and healthcare regulations, such as FINRA, FCA, HIPAA, and GDPR, demand stringent compliance measures, creating a critical need for advanced solutions like Proofpoint’s DCG offering.
- Features of Proofpoint’s Digital Communications Governance Solution
- AI-Driven Supervision and Surveillance: The solution includes advanced AI capabilities that reduce reviewer workload by lowering false positives, helping compliance teams focus on critical content.
- Next-Gen Archiving: Proofpoint Archive, now available on Amazon Web Services (AWS), offers high-performance real-time search, complex query capabilities, and robust compliance features, including PCI DSS attestation.
- Expanded Native Capture Across Digital Channels: Proofpoint Capture allows for comprehensive compliance and governance across 80+ communication platforms, including email, mobile, voice, video, social media, and collaboration tools.
- Proactive Audit Readiness with Content Reconciliation: Proofpoint Track provides upstream and downstream reconciliation to ensure all content is accurately captured and delivered to the archive, reducing the risk of missing data.
- Gartner’s Predictions on Digital Communications Governance
- Future Trends in Governance: Gartner forecasts that by 2028, 80% of digital communications governance customers will consolidate the supervision of text and audio/video content into a unified solution. This highlights the increasing demand for integrated governance tools that can handle diverse content types.
- Customer Success and Adoption
- Adopted by Leading Firms: Proofpoint’s solution is already being used by six of the top 10 U.S. financial services firms, according to Fortune 100 rankings. The platform helps them meet regulatory mandates while managing growing communication volumes.
- Real-World Impact: As regulatory scrutiny intensifies, Proofpoint’s AI-driven governance platform enables organizations to streamline compliance and risk management, reducing overhead and improving operational efficiency.
- Looking Ahead: Availability and Rollout Plans
- Deployment and Migrations: Proofpoint Archive on AWS is now generally available, with migrations for existing customers starting in Q3 2025. Proofpoint’s new supervision and automation capabilities will be rolled out globally in phases beginning in Q2 2025.
Proofpoint’s new DCG offering leverages advanced AI to address the mounting challenges of digital communications governance. With features like real-time search, AI-powered supervision, and integrated archiving, the platform enables organizations to stay compliant, manage risks, and improve efficiency in the face of growing digital communication complexities.
