Oracle NetSuite has announced new AI-driven capabilities to help businesses streamline operations, enhance productivity, and improve decision-making. With generative AI and AI agents, organizations can now automate data entry, optimize product configurations, accelerate sales processes, and resolve issues more efficiently—all at no additional cost.
Key AI Innovations in NetSuite
1. AI-Powered Data Entry with Text Enhance
- Text Enhance for custom fields uses generative AI to automate and improve data entry accuracy.
- Prompt Studio enables administrators to configure AI-generated text suggestions in the desired format, tone, and creativity level.
- Helps maintain data consistency and enhances AI-assisted workflows.
2. Simplified AI Integration with Prompt Management API
- Centralizes the management and deployment of AI prompts for large language models within NetSuite.
- Enables SuiteCloud Developer Network (SDN) partners to integrate generative AI seamlessly into SuiteApps or custom NetSuite solutions.
- Enhances AI customization for business-specific needs.
3. NetSuite CPQ AI Assistant for Sales Acceleration
- Helps B2B and B2C sellers configure products and services with AI-powered recommendations.
- Provides a natural language interface for selecting the most suitable product configurations.
- Improves customer satisfaction by simplifying the buying experience and reducing sales cycle time.
4. NetSuite Expert AI for Faster Issue Resolution
- AI-driven virtual assistant for SuiteAnswers, NetSuite’s support platform.
- Analyzes thousands of support articles to deliver instant, contextually relevant answers.
- Helps organizations boost productivity and speed up troubleshooting.
Oracle NetSuite’s latest AI innovations bring automation, intelligence, and efficiency to business operations. From AI-driven data entry to AI-powered sales and support agents, these advancements help companies boost productivity, optimize business performance, and increase profitability.
