Lakeside Software, a pioneer in AI-powered digital employee experience solutions, has announced the upcoming release of SysTrack Mobile Experience. Available from June 2025, this solution delivers real-time IT telemetry, natural language queries, and contextual insights for mobile devices, marking a major milestone in Lakeside’s Agentic-AI strategy.
Features and Capabilities of SysTrack Mobile
- Availability and Accessibility
- Supports both Android and iOS platforms
- Accessible via browser without additional downloads or installations
- Collects over 10,000 data points every 15 seconds per endpoint
- Real-Time IT Telemetry and Analysis
- Enables IT teams to monitor patch compliance, diagnose regional outages, and assess Windows 11 upgrade readiness
- No coding required for data access and queries
- Powerful Query and Insight Tools
- Natural language queries allow easy access to complex SysTrack data
- Examples of queries include:
- Comparing Windows 10 and Windows 11 adoption rates
- Identifying systems with Microsoft Teams crashes
- Detecting devices missing critical updates
- Analyzing regional resource utilization
- Creating custom visualizations and dashboards
Benefits for IT Teams
- Extends SysTrack’s proven analytics to mobile devices, enabling IT teams to gain critical insights anywhere, anytime
- Supports proactive IT management by reducing helpdesk tickets and improving employee experience
- Helps lower IT costs by up to 20% by streamlining tasks such as OS upgrade management
- Provides immediate access to actionable data for rapid decision-making in decentralized environments
Strategic Impact and Industry Presentation
- Robert Hobbs, SVP of Strategy & Products at Lakeside Software, highlights the importance of real-time IT visibility in decentralized work setups
- SysTrack Mobile ensures IT teams have instant access to critical data whether onsite or remote
- Lakeside Software will showcase SysTrack Mobile Experience at Gartner Digital Workplace Summit in London, stand 305, offering live demos and strategic discussions
SysTrack Mobile marks a significant advancement in digital employee experience and IT management by combining powerful AI telemetry with mobile accessibility. By empowering IT teams with real-time insights and flexible tools, Lakeside Software drives smarter, more efficient IT operations tailored for the modern workplace.
