Jitterbit, a global leader in business transformation, has introduced a groundbreaking evolution of its Harmony platform by integrating layered, accountable AI across its product suite. This strategic move places Jitterbit at the forefront of agentic AI, allowing organizations to build, deploy, and govern enterprise-grade AI agents that boost automation, efficiency, and innovation while maintaining transparency and control.
1. The Harmony Platform: AI Meets Low-Code for Enterprise Transformation
- Unified Architecture: Harmony now supports a layered AI model across its components—iPaaS, App Builder, API Manager, and EDI tools—providing a cohesive environment for automation.
- Business and IT Collaboration: The platform empowers both technical and business teams to co-create AI solutions without barriers, using either low-code or natural language input.
2. The Power of Layered, Accountable AI
- Democratizing AI Agents: Harmony enables users to build AI agents within the same interface they use for integrations and automation.
- Multiple Deployment Options:
- Build Your Own: Create AI agents using natural language or low-code tools directly in Harmony.
- Marketplace Agents: Access vetted AI agents from the Jitterbit Marketplace.
- Professional Services: Jitterbit will design, test, and deploy purpose-built agents for customers, beginning May 2025.
3. Governance and Guardrails Built In
- AI with Oversight: Features include checks for logic, toxicity, and hallucination risks, along with human verification mechanisms.
- Trust by Design: Jitterbit’s core AI principles emphasize accountability and transparency, essential in enterprise environments.
4. Real-World Applications for Agentic AI
- Cross-Industry Use Cases: Examples include:
- Customer support agents
- Automated supply chain systems
- HR onboarding bots
- Sales planning agents
- Legal research assistants
- Financial analysis tools
5. Industry Response and Market Readiness
- Survey Insights: Jitterbit’s 2025 Automation Benchmark Report finds that 99% of enterprises have adopted AI, with 31% already investing in agentic AI capabilities.
- Client Validation: Richard Guest of Jeld-Wen highlights how layered and accountable AI empowers enterprises to scale automation confidently.
6. New AI Assistants Reach General Availability in June 2025
- App Builder AI Assistant: Build or refine applications using a chatbot interface and image-guided UI design.
- API Manager AI Assistant: Create robust APIs quickly using conversational input, improving speed and reducing developer workload.
Jitterbit’s integration of layered, accountable AI agents into the Harmony platform sets a new benchmark in enterprise automation. By fusing low-code simplicity with powerful AI governance, the company is enabling organizations to confidently transition into the era of agentic AI, unlocking transformative business outcomes.
