Itential, a leader in cloud-native network automation and orchestration, announced the launch of the Itential MCP Server at AutoCon 3. This innovative orchestration and governance layer uses the emerging Model Context Protocol (MCP) to safely integrate AI systemsfrom large language model (LLM) agents to AIOps platforms with the Itential Platform. The MCP Server addresses a critical challenge enterprises face: translating AI-generated actions into secure, compliant infrastructure changes.
1. Addressing AI Operational Challenges
- AI agents now initiate tasks, generate configurations, and trigger automation beyond insights
- Enterprises need a control layer to ensure AI-driven changes comply with security and policies
- Itential MCP Server provides validated automation workflows for trust and visibility
2. Enterprise-Grade Control and Security
- Built on the MCP standard to facilitate safe AI agent coordination and context sharing
- All AI-proposed changes undergo policy enforcement, validation, and approval before execution
- Enables compliance, auditability, and prevention of configuration drift
3. Key Capabilities of Itential MCP Server
- AIOps-Triggered Automation: Connects alerts to AI agents proposing fixes, executed safely
- Multi-Agent Collaboration: Coordinates complex actions across multiple AI agents with compliance checks
- Bring Your Own Agent (BYOA): Allows enterprises to plug in their own AI agents while enforcing execution guardrails
- Agentic Self-Service: Enables users to request infrastructure changes via natural language without bypassing controls
- Configuration Drift Prevention: Detects and blocks unauthorized or risky changes
4. Strategic Integrations and Demonstrations
- Recent partnership with AIOps provider Selector enables closed-loop AI-to-automation workflows
- Selector detects anomalies and proposes fixes, with Itential MCP Server ensuring safe execution
- Live demos at AutoCon 3 and upcoming Cisco Live showcase AI-driven automation in action
The Itential MCP Server represents a major advancement in operationalizing AI safely within enterprise infrastructure. By providing a secure, policy-enforced interface between AI agents and network automation, Itential empowers organizations to harness AI’s full potential while maintaining compliance, visibility, and control.
