Gupshup, a global leader in Conversational AI, has launched its AI Agent Library, a suite of 15 pre-built, customizable AI Agents. These industry-specific agents enable enterprises to enhance customer engagement, accelerate revenue growth, and improve operational efficiency.
Features of Gupshup’s AI Agent Library
- Industry-Tuned AI Agents
- Designed for B2C engagement in marketing, sales, and support.
- Leverages LLMs for intelligent, multi-turn conversations.
- Supports omnichannel deployment across WhatsApp, SMS, RCS, Voice, Web, and Mobile.
- Built for Rapid Deployment and High ROI
- AI Agents optimize business impact and deliver measurable results.
- Enables businesses to customize and deploy agents with simple prompts.
- Integrated with backend systems like CRMs, ticketing platforms, and catalogs.
- Advanced Capabilities Beyond Chatbots
- Executes inbound queries, outbound notifications, reminders, and alerts.
- Personalizes interactions using conversation history and common data platforms.
- Ensures brand safety with trust and security guardrails.
- Specialized AI Agents for Multiple Industries
- Lead Generation AI Agent: Automates lead collection, qualification, and nurturing.
- Product Discovery AI Agent: Enhances sales through consultative product recommendations.
- Order Management AI Agent: Streamlines order tracking, returns, and delivery optimization.
- Enterprise-Grade Security and Control
- Businesses can define agent personality, engagement rules, and brand voice.
- AI Agents come with preset guardrails and hallucination controls for accuracy.
Global Impact and Real-World Use Cases
- Petromin (Saudi Arabia): PETROMINit! AI Agent enhances automotive customer support.
- Reserva (Brazil): AI-powered fashion product discovery improves customer engagement.
- Indian Spices Brand: AI Recipe Agent drives brand engagement through intelligent recipe suggestions.
Gupshup’s AI Agents are transforming customer interactions with cutting-edge Conversational AI. With rapid deployment capabilities and deep industry customization, businesses can enhance customer satisfaction while driving growth. The company’s evolution to Gupshup.ai underscores its commitment to AI-driven enterprise solutions.
