Greenway Health, a leader in modern healthcare technology, has unveiled its Agentic AI Factory, developed in collaboration with Amazon Web Services (AWS). The platform is billed as the first AI production engine designed specifically for healthcare, promising to accelerate innovation, streamline EHR workflows, and return clinicians to patient care.
The Agentic AI Factory replaces fragmented, one-off AI experiments with a continuous innovation engine, delivering secure, explainable, and compliant AI agents. By automating routine tasks within electronic health records, the platform allows providers to work faster, reduce administrative burden, and focus on clinical decision-making.
Transforming EHRs Into Intelligent Partners
For years, EHRs have been criticized as productivity drains rather than clinical allies. Greenway aims to change that narrative through The Automated Healthcare Practice™, a unified ecosystem where AI, automation, and human expertise interact seamlessly.
“Innovation is no longer an event, it’s a rhythm,” said Phil Nick, VP and Distinguished Engineer at Greenway Health. “With the Agentic AI Factory, we’re deploying new agents in weeks instead of months, doubling development speed and amplifying impact for our customers—from patient registration to final payment.”
The platform’s goal is clear: reimagine the modern EHR as an adaptive partner that liberates clinicians from administrative overload while preserving trust, transparency, and oversight.
AIRE: Responsible AI Built In
Central to the initiative is AIRE (AI Innovation and Responsible Enablement), a framework ensuring every agent is transparent, traceable, and ethically governed. Each agent undergoes an AIRE Checkpoint, a rigorous review guaranteeing explainability, security, and compliance before deployment.
“Greenway is leading a movement to restore humanity in healthcare,” said Richard Atkin, CEO of Greenway Health. “The Agentic AI Factory embodies that belief, turning responsible AI innovation into real-world outcomes that return time, clarity, and joy to those who care for others.”
AWS Powers the AI Production Engine
AWS supports the platform’s technical backbone through a suite of services:
- Strands Agents: Building AI agents
- Amazon Bedrock AgentCore Runtime & Gateway: Hosting agents and converting APIs into MCP (Model Context Protocol) tools automatically
- Amazon Bedrock Guardrails: Ensuring responsible AI content moderation
- AWS HealthLake: FHIR-based data infrastructure powering the factory
This integration enables Greenway to develop, deploy, and govern AI agents at scale, ensuring both speed and safety in clinical applications.
Speed, Scale, and Clinician-Centric Design
The Agentic AI Factory allows for weeks-long AI development cycles, enabling rapid deployment of agents across the care continuum—from registration, scheduling, and documentation to payment workflows. By automating repetitive tasks, clinicians can spend more time with patients and less time navigating complex EHR interfaces.
Greenway’s investment reflects a larger trend toward augmented humanity in healthcare, where AI doesn’t replace human judgment but enhances it. By pairing scalable AI innovation with ethical governance and user-focused design, the platform aims to transform EHRs from static record-keeping systems into intelligent, adaptive partners.
A New Era in Healthcare Technology
The launch of the Agentic AI Factory marks a pivotal moment for healthcare technology. It demonstrates how responsible, agentic AI can improve operational efficiency, enhance clinician satisfaction, and elevate patient care.
By giving technology the heavy lifting, Greenway hopes to return time, clarity, and joy to those who care for others, redefining what modern healthcare can achieve in an era of AI.
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