Epicor, a leader in industry-specific enterprise software, has unveiled Epicor Prism, a cutting-edge network of vertical AI agents designed to revolutionize how supply chain industries approach enterprise resource planning (ERP). By leveraging intuitive, conversational AI, Epicor Prism empowers businesses to make faster, data-driven decisions and streamline complex workflows, all within the context of their native ERP systems.
1. Key Features of Epicor Prism
- Conversational ERP Integration:
- Allows users to interact via natural language queries.
- Provides instant insights and recommendations tailored to business needs.
- Vertical AI Agents:
- Purpose-built for supply chain-specific tasks.
- Developed using over 50 years of industry expertise.
- ERP Compatibility:
- Initially integrated with Epicor Kinetic in the Epicor Industry ERP Cloud.
2. Transforming Business Operations
- Simplified Data Access:
- Users can retrieve production, purchasing, and logistics insights without navigating complex files.
- AI agents automate supplier communications, from sending RFQs to parsing quotes.
- Enhanced Efficiency:
- Automates mundane tasks like updating due dates or creating business processes.
- Frees up teams to focus on strategic priorities.
3. Real-World Applications
- Case Study: Madsen’s Custom Cabinets:
- Early adopter Tyler Madsen highlights the ability to automate manual updates on line-item due dates, saving time and boosting focus on production and customer demand.
- Broader Industry Impact:
- From automating supply chain processes to optimizing customer service, Epicor Prism redefines operational efficiency.
4. Vision for AI-Powered ERP
- Cognitive ERP Evolution:
- Transitioning ERP systems from static records to dynamic, action-oriented platforms.
- Unique combination of industry-specific ERP, data structure, and AI for high-accuracy insights.
- Thought Leadership:
- Mickey North Rizza of IDC underscores AI-infused ERP’s role in advancing forecasting, decision-making, and operational excellence.
5. Competitive Edge
- Purpose-Built Architecture:
- Vertical AI agents tailored to Epicor’s unique industry data structure.
- Intuitive design reduces barriers for non-technical users.
- Empowering Users:
- Simplifies access to intelligence, enabling rapid, informed decision-making.
Epicor Prism marks a transformative leap in ERP technology, addressing supply chain challenges with unprecedented speed and precision. By combining AI-driven insights with over five decades of industry expertise, Epicor continues to empower businesses to thrive in an era of technological innovation.
