DocuSign , a leader in digital agreement solutions, has introduced the industry’s first AI contract agents. These purpose-built AI agents are designed to accelerate workflows, reduce risks, and improve outcomes throughout the entire agreement lifecycle. With the ability to analyze contracts in seconds, identify risks, and highlight areas needing human expertise, DocuSign’s AI contract agents turn administrative bottlenecks into streamlined workflows, paving the way for faster, more efficient contract management. This innovation builds on DocuSign’s Intelligent Agreement Management (IAM) platform, which provides organizations with a single, integrated solution to create, manage, and execute agreements digitally.
The Importance of AI in Agreement Management
According to a new Deloitte study, 77% of high-performing organizations credit enhanced contract management, powered by AI, for their business success. Contract management is no longer a secondary process; it’s now a critical investment for companies looking to scale and manage risk in increasingly complex environments.
“Every company wants to adopt AI, and contracts are a natural place to start, given the inefficient workflows, unstructured data, and lack of visibility,” said Allan Thygesen, CEO of DocuSign. “DocuSign has two decades of experience pioneering digital agreements, and now with AI contract agents, we are taking a major leap forward by bringing automation to the entire agreement management process.”
AI Contract Agents: Revolutionizing Agreement Lifecycle Management
Businesses today face the dual challenge of moving faster while navigating growing complexity and risk. DocuSign’s AI contract agents help solve this by eliminating tedious, inefficient tasks—such as searching, reviewing, and comparing agreements—that previously consumed valuable time. With the ability to work seamlessly across the IAM platform, these AI agents automate manual tasks, accelerate key processes, and provide intelligent, real-time connections throughout the agreement lifecycle.
Dmitri Krakovsky, Chief Product Officer at DocuSign, states, “This is the next evolution of intelligent agreement management. Our agents don’t just answer questions or summarize text—they leverage the full power of IAM to automate time-consuming steps, from search and review to drafting and negotiation.”
Features of DocuSign’s AI Contract Agents
- Faster Agreement Identification: AI agents can identify urgent tasks and surface all related agreements within Navigator, helping organizations prioritize and take action swiftly.
- Compliance Support: These agents recommend language updates and ensure compliance with company policies, automating risk management.
- Automation Across the Entire Lifecycle: From drafting and negotiation to review and approval, AI contract agents reduce the time previously spent on manual tasks, transforming days of work into minutes.
Available in the U.S. by the end of the year, the first AI contract agents will focus on procurement and sales workflows, where contract delays and compliance risks often lead to costly disruptions.
Docusign Iris: AI with Precision and Purpose
The AI engine driving DocuSign’s IAM platform is called DocuSign Iris, named after the flower symbolizing wisdom and trust. Iris helps select the right AI models for specific use cases, from AI-assisted review for risk detection to providing customized insights for complex business needs. This ensures more reliable extractions, deeper insights, and automation, far surpassing generic LLMs.
With Iris, DocuSign delivers precise AI contract management that is both intelligent and adaptable to unique business requirements.
Expanding Capabilities within the IAM Platform
DocuSign’s Intelligent Agreement Management (IAM) platform continues to evolve with new capabilities:
- Agreement Prep: Tools for faster contract creation, using dynamic templates that auto-populate data.
- Agreement Desk: A collaborative space for managing agreement requests and approvals across departments.
- AI-Assisted Review: Beyond basic summaries, it provides advanced risk assessments and policy-aligned language recommendations.
- Workspaces: A secure environment for complex, multi-step agreements that ensures all stakeholders remain aligned.
- CLEAR Identity Verification: Partnering with CLEAR, DocuSign now offers seamless, secure identity verification for agreement workflows.
- Custom Extractions: Navigator now supports custom extractions for businesses to tailor AI models to their agreements, understanding them at scale.
- Obligation Management: A new dashboard to track contractual commitments, deadlines, and renewals, preventing missed milestones.
DocuSign’s launch of AI contract agents marks a significant leap forward in agreement management. By automating manual tasks and leveraging the power of AI to streamline workflows, DocuSign empowers organizations to move faster, reduce risks, and make better, more informed decisions. The introduction of DocuSign Iris adds an extra layer of precision and customization, making it possible for businesses to manage their contracts with unprecedented intelligence and efficiency.
With these new capabilities, DocuSign is poised to revolutionize how businesses handle contracts, improving both productivity and compliance across industries
