Damovo, a trusted specialist in unified communications (UC) and network integration with over 30 years of experience, and Zoom, a leading innovator in UC, contact center (CC), and modern workplace technology, today announced a strategic partnership. The collaboration aims to empower organisations across the region to turn workforce challenges into opportunities, unlocking new levels of efficiency and collaboration through deeply integrated, AI-enhanced communication solutions. This partnership combines Damovo’s longstanding integration and managed services expertise with Zoom’s cutting-edge technology portfolio. Together, they provide organisations with modernised UC solutions, next-generation contact center capabilities, and intelligent meeting room setups that enable seamless collaboration for hybrid teams.
Highlights of the Partnership
- Deep Integration, No Disruption: The partnership emphasises a “no rip and replace” approach, particularly enabled by Zoom Phone Direct Routing, which integrates smoothly with existing telephony systems—preserving stability and control.
- AI-Powered Collaboration: Combining AI-enhanced tools with proven integration expertise to unlock smarter, more connected workplace experiences.
- Hybrid-Ready Solutions: Supporting businesses in evolving their infrastructure gradually to meet the demands of hybrid work environments while delivering measurable value.
Leadership Perspectives
“Zoom seamlessly integrates into Damovo’s services portfolio. Through the combination of Zoom’s modern UC solutions and AI capabilities with Damovo’s proven integration expertise, we enable organizations to enhance their collaboration capabilities and unlock new efficiency drivers—all while building upon existing foundations,” said Tony McNish, Head of Channel EMEA North and South, Zoom.
“As enterprises continue to adapt to hybrid ways of working, the need for secure, scalable, and intuitive communication platforms has never been greater. Our partnership with Zoom expands our capabilities to support customers with integrated solutions that drive productivity, enhance collaboration, and enable seamless communication—wherever teams are,” added Andrew Hay, Chief Operating Officer, Damovo.
The Damovo-Zoom partnership signals a new era of communication solutions designed to help businesses thrive in the evolving hybrid workplace, leveraging AI and integration expertise to future-proof workforce collaboration.
