CUJO AI, a global leader in device intelligence and network security, has announced the strategic acquisition of Domos, a pioneer in application outcome analytics and Network APIs. This move is poised to transform how network service providers (NSPs) deliver optimized connectivity, focusing on real-world performance rather than abstract technical metrics. With users increasingly reliant on seamless digital experiences—whether for gaming, streaming, or video conferencing—the integration of Domos’ application-level insights with CUJO AI’s device intelligence brings a new era of actionable, outcome-based network management.
Strategic Gains from the Acquisition
1. Outcome-Focused Network Optimization
- Traditional performance metrics fall short in resolving everyday connectivity issues like lag, buffering, and dropped calls.
- Domos’ Quality of Outcome (QoO) framework prioritizes real user experiences, enabling performance that supports smooth applications—such as lag-free gaming and high-quality video calls.
2. Enhanced Device and Application Intelligence
- The combined solution provides NSPs with a comprehensive, real-time view of network behavior across specific households.
- This integration allows for personalized recommendations, enhancing the end-user connectivity experience at an individual home level.
3. Advanced Contextual Network Analytics
- Domos’ contextual analytics enable precise root cause identification across the entire network path—from device to cloud.
- This level of detail allows for “First Time Right” customer care, reducing support costs and operational inefficiencies.
- Network investments are optimized by targeting only the segments that need improvement.
4. New Revenue Streams via Network APIs
- The fusion of CUJO AI and Domos technologies enables innovative, data-driven service offerings.
- NSPs can now offer value-added services and monetize through direct-to-consumer models or B2B use of Network APIs.
- These services strengthen customer loyalty while opening up indirect monetization opportunities.
Executive Commentary
“With this acquisition, CUJO AI is solving a key challenge in modern connectivity—transforming network metrics into actionable insights that directly improve application performance,” said Remko Vos, CEO of CUJO AI.
“Domos’ mission was always to make internet experiences better by bridging applications and networks,” added Olav Nedrelid, co-founder and CEO of Domos. “By joining CUJO AI, we can radically accelerate deployment and innovation.”
Serving over 60 million households globally, CUJO AI is reinforcing its leadership in connected home intelligence. By integrating Domos’ pioneering capabilities, the company is equipping NSPs to meet evolving demands for high-quality, intelligent connectivity. This acquisition not only reshapes how performance is measured and managed but also how NSPs can capitalize on new growth opportunities in a rapidly changing digital ecosystem.
