Go Reply Wins 2025 Google Cloud UK/IE Partner of the Year

Go Reply, a Reply Group company and Google Cloud specialist, has once again been honored as the Google Cloud Partner of the Year 2025 for the UK and Ireland. This marks the second consecutive year the company has earned the prestigious recognition, affirming its strong track record of delivering scalable, intelligent, and future-ready cloud solutions across sectors. Go Reply’s award highlights its continued leadership in cloud platform architecture, complex migrations, security, AI analytics, and next-generation application development on Google Cloud. Read More

AI Automation, AI Cloud, AI Core Technologies, AI Innovation, Analytics, App Development, Artificial Intelligence (AI), Customer Experience, Data and Analytics, Generative AI, Security, Technology and Development

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April 10, 2025

Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously. Read More

AI Assistant, AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI in Business, AI Innovation, Analytics, Artificial Intelligence (AI), Conversational Ai, Customer Experience, Workflow Automation

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April 10, 2025

Globant Partners with Google Cloud to Deliver Scalable AI Solutions

Globant (NYSE: GLOB), a digital-native company renowned for delivering innovative technology solutions, has announced a Strategic Partner Agreement with Google Cloud. This collaboration aims to unlock new business value by combining Globant's AI expertise with the scalability and efficiency of Google Cloud technologies—targeting enterprise transformation across multiple sectors including Media & Entertainment, Retail, Healthcare, and Finance & Banking. Read More

AI Automation, AI Cloud, AI Core Technologies, AI in Business, AI in Finance, AI Innovation, Artificial Intelligence (AI), Customer Experience, Digital Transformation, Enterprise AI, Generative AI, Social Media Marketing, Technology and Development

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April 10, 2025

Amazon Launches Nova Sonic for Real-Time Voice AI Conversations

Amazon has unveiled Nova Sonic, a groundbreaking foundation model that unifies speech understanding and generation to deliver real-time, human-like voice interactions. Available through Amazon Bedrock’s new bi-directional streaming API, Nova Sonic simplifies the creation of voice-enabled applications across industries—from education and travel to healthcare and customer service. By integrating speech recognition, language understanding, and speech synthesis into a single AI model, Nova Sonic eliminates the complexity of conventional voice application stacks and brings a new standard of natural, efficient, and cost-effective human-computer interaction. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Conversational Ai, Customer Experience, Generative AI, Video Technology

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April 9, 2025

Colle AI Enhances Multichain NFT Platform with Performance Upgrades

In the evolving Web3 space, user experience and performance are key to unlocking creator innovation. Colle AI (COLLE), the AI-powered multichain NFT platform, is making bold strides in this direction. With a new round of backend and interface upgrades, the platform is delivering faster, smarter, and more fluid NFT creation tools—backed by artificial intelligence and optimized for multichain deployment. As blockchain creators seek streamlined and scalable solutions, Colle AI’s enhancements reflect a maturing commitment to seamless cross-chain functionality and AI-driven automation. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Blockchain, Business Intelligence, Customer Experience, Technology and Development

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April 9, 2025

Google & Sphere Reinvent The Wizard of Oz with Generative AI

In a landmark collaboration, Google and Sphere Entertainment Co. have joined forces to revolutionize cinematic storytelling with The Wizard of Oz at Sphere, an immersive experience set to debut in Las Vegas on August 28, 2025. This next-generation production combines generative AI, visual effects, and immersive audio-visual engineering to transform a classic piece of film history into a 21st-century spectacle. Nearly nine decades after the original Wizard of Oz introduced audiences to Technicolor, this reimagined version leverages Google’s cutting-edge AI models—Gemini, Veo 2, and Imagen 3—along with Sphere’s massive 16K resolution display, to bring the story to life in ways never before possible. Read More

AI Assistant, AI Automation, AI Cloud, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Edge AI, Generative AI

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April 9, 2025

Quorum Software Launches QAI to Enhance Upstream CX

Quorum Software, a global leader in energy-focused software solutions, has officially launched Quorum AI (QAI)—a generative AI-powered customer experience chatbot. Integrated directly within the Upstream On Demand Land application, QAI represents a major milestone in the company’s strategy to embed intelligent automation across its portfolio and transform how users access information and support. Read More

AI Assistant, AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Enterprise AI, Insights, Workflow Automation

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April 9, 2025

UCC Networks Launches AI Connect, a BYOAI Chatbot Platform

UCC Networks has officially launched AI Connect, a next-gen conversational bot platform offering organizations the power to build intelligent, AI-driven experiences on their own terms. With Bring Your Own AI (BYOAI) capabilities and support for OpenAI’s most powerful models, including GPT-4o, 4.5, and 4o-mini, businesses can create tailored interactions while maintaining full control over their AI infrastructure. This launch positions UCC Networks as a pioneer in flexible, secure, and customizable AI chatbot solutions, built for a new era of business automation and engagement. Read More

AI Assistant, AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence, Conversational Ai, Customer Experience, Data Intelligence, Generative AI, IoT (Internet of Things), Workflow Automation

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April 8, 2025

Riverbed Expands AI-Powered Observability Platform for Full-Fidelity Enterprise Insights

Riverbed, a global leader in AIOps for observability, has announced a significant expansion of its Riverbed Platform, introducing a powerful suite of AI-driven capabilities that blend Generative, Predictive, and Agentic AI. With new data observability modules, intelligent automation, and a Smart OTel™ integration, Riverbed is doubling down on its mission: helping enterprises eliminate IT blind spots, optimize operations, and harness enterprise data for impactful AI initiatives. Backed by strong market momentum—including 102% growth in observability bookings in Q1 2025—this expansion showcases Riverbed’s commitment to delivering open, AI-first solutions that unify IT environments across applications, networks, devices, and the cloud. Read More

AI Automation, AI Cloud, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Customer Experience, Data Management, Digital Experience, Enterprise AI, Generative AI

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