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Customer Experience
Amar Infotech: Transforming Industries with Intelligent AI Agents & Automation
Amar Infotech, a renowned global IT services provider with over 16 years of expertise in software development, mobile applications, SEO, DevOps, UI/UX design, and cloud solutions, has officially ventured into the world of Artificial Intelligence (AI). With a vision to offer intelligent, autonomous AI solutions, Amar Infotech is poised to transform industries such as finance, healthcare, retail, and logistics, improving customer interactions, decision-making, and corporate efficiency. Amar Infotech’s move into AI is backed by the development of self-learning AI agents utilizing multi-agent systems, reinforcement learning (RL), and large language models (LLMs). These AI-powered agents are capable of autonomous thought, planning, and action, driving digital transformation in diverse sectors. Read More
Sikka.ai Launches Agentic Framework: Empowering Retail Healthcare with AI
Sikka.ai, the leading AI infrastructure-as-a-service provider for retail healthcare, has announced the launch of its Agentic Framework—a groundbreaking, purpose-built AI framework for healthcare practices. This open-source framework is specifically designed to meet the unique needs of solo practices and Dental Support Organizations (DSOs), including professionals in the dental, veterinary, chiropractic, orthodontic, oral surgery, and optometry sectors. The Sikka.ai Agentic Framework aims to revolutionize the way healthcare practices streamline operations, enhance patient engagement, and automate administrative tasks while maintaining HIPAA-compliance and data security. The Agentic Framework empowers healthcare professionals to build and deploy their own AI-driven experiences, making AI more accessible and tailored for the retail healthcare industry. Read More
PolyAI Launches Agent Studio: The Voice-First Omnichannel Platform for Enterprise AI
PolyAI, a leading provider of AI agents for enterprise customer service, has introduced the latest version of Agent Studio, a groundbreaking voice-first omnichannel platform for conversational AI. As companies seek to enhance customer experience (CX), the release of Agent Studio marks a major leap forward in customer service automation. This innovative platform provides enterprises with full control over AI agents, enabling them to deliver more efficient, effective, and customer-centric voice automation at scale. Since its inception in 2017, PolyAI has been revolutionizing customer support for top consumer brands, and the latest version of Agent Studio aims to further enhance operational efficiencies, offering significant benefits in industries ranging from e-commerce to travel. Read More
ABBYY Unveils Document AI API for Streamlined Document Processing
In response to growing demands on developers to efficiently extract structured data from complex business documents, ABBYY has announced the launch of ABBYY Document AI™, a powerful and self-service API designed for seamless integration and enhanced document automation. This new solution enables developers to unlock reliable, accurate, and AI-ready data from unstructured sources with minimal coding and setup effort. Read More
Climb Channel Signs Global Distribution Deal with Unframe AI
Climb Channel Solutions NA, a leading specialty technology distributor and a wholly owned subsidiary of Climb Global Solutions, Inc., has announced a global distribution partnership with Unframe—an AI platform built for enterprise-grade deployment. This strategic alliance aims to scale Unframe’s reach across North America and EMEA, making transformative AI more accessible to global businesses. Read More
Powered_by Agency Launches Virtual SE: Revolutionizing Pre-Sales Engineering for SaaS Companies
In a bold move set to revolutionize the pre-sales engineering landscape for SaaS companies, Powered_by Agency has launched Virtual SE—the world’s first AI-powered pre-sales engineering agent. Designed specifically for modern SaaS companies, Virtual SE acts as a digital systems engineer, automating technical sales interactions to deliver faster, more efficient customer engagements and drive business growth. By leveraging the latest advancements in voice AI agents and large language models, Virtual SE seamlessly integrates into sales workflows to optimize pre-sales processes, improve qualification rates, and accelerate deal cycles. Read More
Comm100 Launches AI Agent, Copilot & Insights for Customer Success
In the evolving digital landscape, AI-powered customer engagement has become essential for organizations aiming to meet rising customer expectations. Comm100, a global leader in AI-driven customer engagement, has announced the launch of three innovative AI products—AI Agent, AI Copilot, and AI Insights. These flagship solutions are built to automate support, empower agents, and provide actionable analytics to enhance the overall customer experience (CX). According to Kevin Gao, CEO of Comm100, “Customers now expect instant, intelligent, and personalized responses. Comm100's AI solutions are the definitive answer, enabling organizations to not only meet but exceed these expectations.” This article explores the three new AI-powered offerings from Comm100, highlighting their capabilities, benefits, and how they reshape enterprise-grade customer interaction. Read More
JuicyChat.AI Unveils NSFW AI Image Generator to Revolutionize Digital Chats
JuicyChat.AI is reshaping the future of digital communication with the introduction of its NSFW AI Image Generator. This tool is designed to enhance user experiences by generating dynamic images based on text descriptions shared during chats. With a variety of customization options and seamless integration, it provides users with a more engaging and immersive interaction. Read More
Mode Launches Mode Trade: AI-Powered Perpetuals DEX on Ethereum Layer 2
Mode, an AI-driven Ethereum Layer 2 focused on user growth, has introduced Mode Trade, its native decentralized exchange (DEX) for perpetuals trading. This marks the first time a Layer 2 chain has vertically integrated and launched a perpetuals exchange directly on its platform. Powered by Orderly’s unified trading infrastructure, Mode Trade blends Mode's seamless user experience with Orderly’s backend liquidity and systems, ensuring a comprehensive, efficient trading platform. Read More
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