AffinityX, a leading provider of digital marketing, advertising, and creative solutions, today announced its strategic partnership with YouAi, a provider of AI solutions for small and medium-sized businesses (SMBs) and enterprises. Read More
Cyara, the leading AI-powered Customer Experience (CX) Assurance Platform provider, today announced the appointment of Brian Brady as Chief Financial Officer (CFO). With this strategic appointment, Cyara aims to further strengthen its financial and operational capabilities to support its ongoing growth and innovation in the CX industry. Read More
Verint®, The Customer Engagement Company®, today announced that Zoom Video Communications, Inc. is launching the ISV Exchange Program with Verint’s open platform, expanding on the initial partnership announced last November. The unique open architecture of the Verint Platform makes it easy to combine its customer experience (CX) automation solutions with Zoom’s offerings. Read More
Global brands now have unparalleled language support to improve customer loyalty and agent training Read More
STELLA Automotive AI is thrilled to announce the launch of STELLA Reception, the first ever conversational AI to answer the telephone Read More
IntelePeer, a leading provider of AI-powered communications automation solutions, today announced the appointment of Marc Loney as Vice President, New Logo Sales Read More
Mercante Technologies to launch automated B2B solution backed by AI-powered tools and competitive pricing. Read More
Birdeye, the leader in the field of reputation and customer experience management, took a significant step into the future of digital customer experience Read More
Twilio CustomerAI can unlock generative and predictive capabilities for over 300,000 Twilio Customers, now boosted by OpenAI’s GPT-4 Read More