IntelePeer, a leading provider of AI-powered communications automation solutions, today announced the appointment of Marc Loney as Vice President, New Logo Sales Read More
Mercante Technologies to launch automated B2B solution backed by AI-powered tools and competitive pricing. Read More
Birdeye, the leader in the field of reputation and customer experience management, took a significant step into the future of digital customer experience Read More
Twilio CustomerAI can unlock generative and predictive capabilities for over 300,000 Twilio Customers, now boosted by OpenAI’s GPT-4 Read More
More than 60% of customer experience leaders expect that AI will give them a competitive advantage, indicating that AI is poised to make a significant impact on the way companies interact with their customers. Improving customer experiences is an early entry point for AI in business operations, so Qualtrics asked workers focused on the customer experience (CX), including customer service and user experience, for their perspective on AI and its potential impact on their work. Read More
Dropbox launches Dropbox Ventures to invest in the AI startup ecosystem and shares AI Principles to guide product development
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eGain Corporation, the leading AI Knowledge platform for customer engagement automation, today announced the launch of the eGain® Knowledge Academy™. Read More
Genesys launches new offer to help charities delivering life-changing services further their missions
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Genesys, a global leader in AI-powered experience orchestration, uses cloud, digital, and artificial intelligence (AI) solutions to orchestrate and positively impact employee and customer experiences.
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