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Comm100 Launches AI Agent, Copilot & Insights for Customer Success

PR NewswireApril 15, 2025April 15, 202503 mins

In the evolving digital landscape, AI-powered customer engagement has become essential for organizations aiming to meet rising customer expectations. Comm100, a global leader in AI-driven customer engagement, has announced the launch of three innovative AI products—AI Agent, AI Copilot, and AI Insights. These flagship solutions are built to automate support, empower agents, and provide actionable analytics to enhance the overall customer experience (CX). According to Kevin Gao, CEO of Comm100, “Customers now expect instant, intelligent, and personalized responses. Comm100’s AI solutions are the definitive answer, enabling organizations to not only meet but exceed these expectations.” This article explores the three new AI-powered offerings from Comm100, highlighting their capabilities, benefits, and how they reshape enterprise-grade customer interaction.

Radiant Launches Adaptive AI SOC to Automate 100% Alert Coverage

PRWebApril 11, 2025April 11, 202503 mins

Radiant Security has officially launched the cybersecurity industry’s first Adaptive AI Security Operations Center (SOC) platform, redefining what’s possible for autonomous alert handling and incident response. Designed to address the chronic issues of alert fatigue, static playbooks, and analyst burnout, Radiant’s new platform provides end-to-end, real-time triage, investigation, and remediation across all alerts—without requiring any pre-training or integration constraints.

Ascent Cloud Launches AI-Powered Insights in Spring 2025 SPM Release

GlobeNewswireApril 11, 2025April 11, 202503 mins

Ascent Cloud has officially rolled out its Spring 2025 Release, introducing powerful new AI and analytics capabilities across its flagship Sales Performance Management (SPM) solutions—Territory Planner, Geopointe, and LevelEleven. The highlight of the release is Insights, a new extension designed to unlock deeper operational intelligence and executional efficiency across the sales tech stack. Existing customers as of July 31, 2025, will receive complimentary access to Insights for a limited time, giving teams a head start on adopting intelligent planning, routing, and engagement features.

Eon Partners with Google Cloud to Turn Backups into AI-Ready Data Lakes

PR NewswireApril 11, 2025April 11, 202503 mins

Eon, a next-gen autonomous cloud backup platform, has announced a strategic partnership with Google Cloud aimed at accelerating enterprise data analytics and fueling AI adoption. By transforming traditional cloud backups into immediately accessible data lakes, Eon enables enterprises to tap into their backup data for real-time analytics and AI insights—without the need for disruptive ETL processes. This partnership marks a leap in how businesses perceive and utilize backup data: not just as a safety net, but as an actionable, analytic-ready asset.

Agilisium Launches Insight Generation AI Agent for Life Sciences Innovation

PR NewswireApril 11, 2025April 11, 202503 mins

Agilisium, a leading Data Innovation and Agentic AI partner to the Life Sciences industry, has launched its domain-trained Insight Generation AI Agent—a configurable intelligence layer purpose-built to drive decision-making across clinical, commercial, regulatory, and scientific functions. Designed to handle the complexity and nuance of life sciences data, this AI agent empowers non-technical business users to…

Tessell Raises $60M Series B to Drive AI-Powered Cloud Database Innovation

GlobeNewswireApril 11, 2025April 11, 202503 mins

Tessell, a leading next-gen multi-cloud database-as-a-service (DBaaS) provider, has announced a $60 million Series B funding round, raising its total funding to $94 million. Spearheaded by WestBridge Capital, with continued backing from Lightspeed Venture Partners and new participation from B37.vc and Rocketship.vc, this funding will fuel Tessell’s global go-to-market efforts and accelerate AI-powered R&D for modern data management.

Go Reply Wins 2025 Google Cloud UK/IE Partner of the Year

BusinesswireApril 10, 2025April 10, 202503 mins

Go Reply, a Reply Group company and Google Cloud specialist, has once again been honored as the Google Cloud Partner of the Year 2025 for the UK and Ireland. This marks the second consecutive year the company has earned the prestigious recognition, affirming its strong track record of delivering scalable, intelligent, and future-ready cloud solutions across sectors. Go Reply’s award highlights its continued leadership in cloud platform architecture, complex migrations, security, AI analytics, and next-generation application development on Google Cloud.

DDN and Google Cloud Launch High-Speed AI Infrastructure

BusinesswireApril 10, 2025April 10, 202503 mins

At Google Cloud Next 2025, DDN, the global leader in AI and data intelligence, announced a major collaboration with Google Cloud to deliver Managed Lustre, a fully managed, high-performance data infrastructure solution based on DDN’s EXAScaler platform. This strategic alliance redefines how enterprises and GenAI startups build, scale, and manage demanding AI, GenAI, and HPC workloads on the cloud. By fusing DDN’s EXAScaler with Google Cloud’s global compute capabilities, the offering introduces a persistent parallel file system that delivers the speed, scalability, and reliability traditionally reserved for supercomputing environments—now accessible through Google Cloud.

Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

PR NewswireApril 10, 2025April 10, 202503 mins

Intermedia Cloud Communications, a global leader in AI-powered cloud communications and customer engagement, has announced the launch of AI Agent Assist, a transformative feature within the Intermedia Intelligent Contact Center. Designed to empower agents before, during, and after customer interactions, AI Agent Assist delivers real-time insights, sentiment analysis, and workflow automation—helping businesses elevate service quality and optimize contact center operations without replacing the human element. This latest innovation underscores Intermedia’s mission to help organizations embrace AI at their own pace—enhancing agent performance and customer satisfaction simultaneously.

Gartner Identifies the Top Strategic Technology Trends for 2027

Telstra and Ericsson expand collaboration to accelerate autonomous networks

Cloudflare Expands AI Workspace Partner Ecosystem

Red Hat Expands Hybrid Cloud Portfolio on OCI

Generative Bionics Plans European Humanoid Robot Data Factory

Cye Launches Multi-Agent AI Platform for Cyber Exposure Management

Couchbase Expands AI Data Plane With Bedrock and Agent Memory

Rocket One and VCU Target Low-Power Magnetic AI Computing

Splunk Report Flags AI Agent Monitoring and Cost Risks

Credera and AWS Target Enterprise Marketing AI Transformation

Analytics

Comm100 Launches AI Agent, Copilot & Insights for Customer Success

Radiant Launches Adaptive AI SOC to Automate 100% Alert Coverage

Ascent Cloud Launches AI-Powered Insights in Spring 2025 SPM Release

Eon Partners with Google Cloud to Turn Backups into AI-Ready Data Lakes

Agilisium Launches Insight Generation AI Agent for Life Sciences Innovation

Tessell Raises $60M Series B to Drive AI-Powered Cloud Database Innovation

Go Reply Wins 2025 Google Cloud UK/IE Partner of the Year

DDN and Google Cloud Launch High-Speed AI Infrastructure

Intermedia Launches AI Agent Assist for Real-Time Contact Center Support

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