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LinkSquares Unveils Agentic AI for Smarter Contract Lifecycle Management
LinkSquares, a leader in AI-powered contract lifecycle management (CLM), has announced a revolutionary agentic AI architecture and conversational interface powered by LinkAI. This innovation redefines how AI enhances contract management, allowing legal, sales, finance, and procurement teams to engage with contracts more efficiently. By combining generative and extractive AI capabilities, LinkAI delivers unmatched accuracy, speed, and strategic clarity. Read More
Zendesk Unveils AI-Powered Resolution Platform to Redefine Customer Service
At its annual Relate 2025 conference, Zendesk introduced the Zendesk Resolution Platform, a groundbreaking Agentic AI-powered solution designed to transform customer service. Built by the world’s largest AI service software provider, this platform integrates AI-driven automation, knowledge management, and analytics to provide faster, more efficient issue resolution. According to Tom Eggemeier, CEO of Zendesk, “The only metric that matters in customer service is resolution. This platform doesn’t just make service faster—it ensures that every issue is resolved with less effort and better outcomes.” Read More
Observe.AI Unveils VoiceAI Agents to Transform Contact Center Automation
Observe.AI, a leader in AI-powered Conversation Intelligence, has announced the general availability of VoiceAI agents—a breakthrough solution that automates customer interactions across FAQs, complex multi-turn conversations, and escalations. This marks a significant shift towards an AI-driven contact center, providing enterprises with a complete AI-powered customer experience platform. Observe.AI’s VoiceAI agents, coupled with its existing Real-time Agent Assist, AutoQA, coaching, and analytics, create a unified AI solution that enhances customer interactions while delivering faster resolutions, zero wait times, and seamless human-AI collaboration. Read More
ThoughtSpot Launches Spotter: AI Analyst for Seamless, Data-Driven Decision Making
ThoughtSpot, the AI-powered analytics leader, has introduced Spotter, an agentic AI analyst designed to revolutionize data-driven decision-making. Spotter enables every user—regardless of technical expertise or industry—to engage with data in natural, conversational language, delivering actionable insights for smarter, faster business decisions. Read More
KX Unveils PyKX 3.0: Elevating Python Integration for AI-Driven Analytics and Real-Time Data
KX, a leader in high-performance analytical databases, has unveiled PyKX 3.0, the latest upgrade to its Python-first interface for kdb+. With this release, KX introduces a hybrid architecture that combines the unparalleled speed of kdb+ with seamless integration into Python's machine learning (ML) and deep learning libraries. This advancement positions PyKX 3.0 as an essential tool for developers seeking to leverage AI-driven algorithms and analytics workflows, particularly in time-series and real-time data applications. Read More
AI+HI Solutions to Transform Business Insights
CMB Launches AI+HI™ Solutions to Transform Business Insights CMB, a leading strategic insights firm, has announced the launch of its innovative AI+HI™ (Artificial Intelligence + Human Intelligence) Solutions. This groundbreaking offering combines cutting-edge AI technology with CMB’s expertise in research and consulting, enabling world-class brands to enhance their business impact. Key Features of AI+HI™ Solutions... Read More
AnswerRocket & Kantar Launch GenAI Analytics Partnership for Rapid Insights
AnswerRocket, a leader in GenAI-powered analytics, has announced an exciting go-to-market partnership with Kantar, the world’s foremost marketing data and analytics company. This collaboration aims to transform how brands access and utilize data, reducing the time required for insights and making valuable information accessible to marketing decision-makers at all levels. Read More
Abby Kearns Joins Alembic as CTO to Drive AI-Powered Marketing Analytics
Alembic, a leading AI-powered marketing analytics platform, has announced the appointment of Abby Kearns as Chief Technology Officer (CTO). Kearns, with her extensive experience in enterprise-grade software and technology leadership, will spearhead Alembic's technology research and development. This strategic appointment follows Alembic's Series A funding and the launch of its innovative composite AI capabilities. Read More
Relo Metrics Unveils In-Venue Analysis Solution for Enhanced Sponsorship Analytics
Relo Metrics, formerly known as GumGum Sports, has introduced a pioneering in-venue analysis solution that transforms how sports properties and their partners measure sponsorship assets. This innovative solution offers a comprehensive and integrated approach to understanding sponsorship exposure within stadiums and arenas. Read More
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