Cognizant has partnered with ServiceNow to launch an AI-powered dispute management solution designed for mid-market banks in North America. This Business Process as a Service (BPaaS) offering streamlines the dispute resolution process, enhances customer satisfaction, and helps banks reduce chargeback losses while ensuring regulatory compliance. With fragmented systems, operational inefficiencies, and high customer dissatisfaction, mid-market banks face significant challenges in dispute resolution. Cognizant’s AI-driven solution integrates ServiceNow’s dispute management technology with advanced automation, analytics, and multi-channel intake, ensuring faster, more efficient resolutions with minimal manual intervention.
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Jeeva AI has announced a major upgrade to its AI-powered sales platform, integrating Agentic AI for enhanced intelligence, automation, and efficiency. This next-generation technology enables sales teams to discover, qualify, and engage high-value leads with unprecedented speed and accuracy. By leveraging advanced AI-driven automation, Jeeva AI reduces manual effort, streamlines sales workflows, and empowers teams to focus on closing deals faster.
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Workato, a leader in Enterprise Orchestration, has announced its acquisition of DeepConverse, a Generative AI-driven support automation platform. This strategic move enhances Workato’s AI-powered automation offerings, strengthening its capabilities in search AI, customer support automation, and agentic orchestration. By integrating DeepConverse’s AI-driven platform, Workato aims to revolutionize customer service automation, offering enterprises seamless AI-powered search and support capabilities. This acquisition also accelerates the development of AgentX Support™, a next-gen customer support application designed to enhance AI-driven interactions.
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TeraCrunch, a leading AI consulting and solutions provider, has announced a go-to-market partnership with All & Sundry, an industry-renowned Airtable consultancy. This collaboration aims to transform enterprise workflow optimization by merging AI-driven automation with Airtable’s flexible app platform.
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Safe Software, a leader in enterprise integration and spatial data support, has announced the upcoming launch of FME Multi-Language Availability. This AI-powered update will provide real-time translations of the FME platform and support materials, ensuring users worldwide can access the latest features in their native language. The initial release will support French, German, and Dutch, with additional languages to follow.
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LinkSquares, a leader in AI-powered contract lifecycle management (CLM), has announced a revolutionary agentic AI architecture and conversational interface powered by LinkAI. This innovation redefines how AI enhances contract management, allowing legal, sales, finance, and procurement teams to engage with contracts more efficiently. By combining generative and extractive AI capabilities, LinkAI delivers unmatched accuracy, speed, and strategic clarity.
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Brisk Teaching, a leading AI-powered teaching and learning agent for K-12 schools, has announced the successful close of its $15 million Series A funding round. Led by Bessemer Venture Partners, with participation from Owl Ventures, South Park Commons, and Springbank Collective, this investment will help Brisk evolve from a suite of AI-driven tools into a fully integrated classroom agent. With over one million educators across 100+ countries using Brisk, the company aims to enhance its impact by addressing teacher burnout and improving personalized student support.
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Outreach, the leading AI Sales Execution Platform, has announced Outreach AI Agents, designed to enhance intelligent revenue workflows and automate sales processes. The first of its AI agents, Outreach AI Prospecting Agent, is now available, delivering up to 10x productivity gains for sales teams by automating prospect research and content generation. As businesses embrace agentic AI, Outreach is at the forefront of innovation, embedding AI directly into sellers' workflows to increase efficiency and revenue growth.
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The media and entertainment industry faces growing complexities in post-production and content supply chain workflows. Traditional Media Asset Management (MAM) systems often struggle with static workflows, slowing down innovation. Prime Focus Technologies (PFT) has launched the CLEAR® AI Platform Agent Orchestrator, a breakthrough solution that integrates AI agents to automate and optimize media workflows, enhancing efficiency, accuracy, and creative possibilities.
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