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Business Intelligence and Operations
Zendesk Unveils AI-Powered Resolution Platform to Redefine Customer Service
March 27, 2025

Zendesk Unveils AI-Powered Resolution Platform to Redefine Customer Service

At its annual Relate 2025 conference, Zendesk introduced the Zendesk Resolution Platform, a groundbreaking Agentic AI-powered solution designed to transform customer service. Built by the world’s largest AI service software provider, this platform integrates AI-driven automation, knowledge management, and analytics to provide faster, more efficient issue resolution. According to Tom Eggemeier, CEO of Zendesk, “The only metric that matters in customer service is resolution. This platform doesn’t just make service faster—it ensures that every issue is resolved with less effort and better outcomes.” Read More
AI Automation, AI Core Technologies, AI Innovation, Analytics, Artificial Intelligence (AI), Employee Service
Outreach Unveils AI Agents: Revolutionizing Sales Productivity with AI
March 27, 2025

Outreach Unveils AI Agents: Revolutionizing Sales Productivity with AI

Outreach, the leading AI Sales Execution Platform, has announced Outreach AI Agents, designed to enhance intelligent revenue workflows and automate sales processes. The first of its AI agents, Outreach AI Prospecting Agent, is now available, delivering up to 10x productivity gains for sales teams by automating prospect research and content generation. As businesses embrace agentic AI, Outreach is at the forefront of innovation, embedding AI directly into sellers' workflows to increase efficiency and revenue growth. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence, Data and Analytics, Workflow Automation
Cerebrum Tech: AI, IoT & Cybersecurity Innovations Transforming Industries
March 27, 2025

Cerebrum Tech: AI, IoT & Cybersecurity Innovations Transforming Industries

Cerebrum Tech, a leading innovator in Artificial Intelligence (AI), Internet of Things (IoT), and Cybersecurity, is accelerating the digital transformation of businesses worldwide. With a strong focus on cutting-edge machine learning, the company harnesses Large Language Models (LLMs), Natural Language Processing (NLP), Computer Vision, and Predictive Analytics to deliver impactful AI-driven solutions. Recognized for its strategic partnerships and global impact, Cerebrum Tech continues to push the boundaries of AI, helping businesses optimize operations, enhance customer experiences, and unlock new growth opportunities in the digital era. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations, Computer Vision, Customer Experience, Cybersecurity, IoT (Internet of Things), Machine Learning
CLEAR® AI Platform Agent Orchestrator: Revolutionizing Media Workflows
March 27, 2025

CLEAR® AI Platform Agent Orchestrator: Revolutionizing Media Workflows

The media and entertainment industry faces growing complexities in post-production and content supply chain workflows. Traditional Media Asset Management (MAM) systems often struggle with static workflows, slowing down innovation. Prime Focus Technologies (PFT) has launched the CLEAR® AI Platform Agent Orchestrator, a breakthrough solution that integrates AI agents to automate and optimize media workflows, enhancing efficiency, accuracy, and creative possibilities. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Social Media Marketing, Supply Chain Management, Workflow Automation
Gomboc.ai Launches VSCode Plugin to Automate Cloud Security for Developers
March 27, 2025

Gomboc.ai Launches VSCode Plugin to Automate Cloud Security for Developers

As cloud service offerings evolve, engineering and security technical debt continues to outpace organizations’ ability to manage it. Security teams chase developers for fixes, while developers spend countless hours remediating security issues, slowing down product delivery. To address these challenges, Gomboc.ai, a leader in cloud security for Infrastructure as Code (IaC), has launched a VSCode IDE plugin designed to seamlessly integrate security into the developer workflow. This powerful tool ensures that security is no longer a bottleneck but a proactive, automated process that enables engineers to build secure cloud infrastructure efficiently. Read More
AI Automation, AI Cloud, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Security, Technology and Development, Workflow Automation
Octal IT Solution Revolutionizes AI Chatbots & Virtual Assistants
March 27, 2025

Octal IT Solution Revolutionizes AI Chatbots & Virtual Assistants

As businesses navigate an increasingly digital landscape, AI-powered chatbots and virtual assistants have emerged as game-changing solutions for streamlining customer engagement, automating operations, and improving efficiency. Leading the way in this transformation is Octal IT Solution, a pioneering AI chatbot development company. Octal IT Solution combines artificial intelligence (AI), machine learning (ML), and natural language processing (NLP) to create intelligent chatbots and virtual assistants that enhance customer interactions, reduce costs, and scale business operations. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations, Customer Experience, Machine Learning, Virtual AI
Practice AI™ Launches AI-Powered Lemon Law Demand Letter Feature
March 27, 2025

Practice AI™ Launches AI-Powered Lemon Law Demand Letter Feature

Practice AI™ has announced the launch of its Lemon Law Demand Letter feature on AI Demands™, an AI-powered platform designed to streamline legal document generation. This tool enables lemon law attorneys to draft detailed, ready-to-send demand letters in minutes, automating the process of analyzing repair orders and structuring legal arguments. Read More
AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Learning & Development
RamSoft & Alpha Nodus Partner to Automate Radiology Front-Office Workflows
March 27, 2025

RamSoft & Alpha Nodus Partner to Automate Radiology Front-Office Workflows

RamSoft®, a leader in cloud-based RIS/PACS radiology solutions, has announced a strategic partnership with Alpha Nodus, an AI-driven front-office automation provider. Through this collaboration, over 750 global healthcare sites using RamSoft’s PowerServer™ RIS solution will gain access to Alpha Nodus’s Gravity AI platform—an advanced workflow automation tool that improves efficiency from patient referral to imaging completion. By integrating Gravity AI with RamSoft’s PowerServer RIS, imaging centers can reduce administrative burdens, cut labor costs, and streamline the patient experience, enhancing speed and profitability. Read More
AI Automation, AI Communications, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations, Workflow Automation
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