Observe.AI Named Leader in AI-Enabled Contact Center Workforce Management by IDC

Observe.AI, a leader in AI agents for customer experience, has been recognized as a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 (Doc #US53001425, December 2025). The recognition highlights Observe.AI’s capabilities in helping contact centers operate smarter, faster, and more efficiently by integrating conversational intelligence, AI Copilots, and performance management workflows. Read More

AI Automation, AI Core Technologies, AI Innovation, Artificial Intelligence (AI), Workflow Automation

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December 11, 2025

Crisp Raises $26M Series B1 to Expand Vertical AI for Retail and CPG

Crisp, a leading AI platform for retail data, has closed a $26 million Series B1 round led by Paine Schwartz Partners, with participation from Blue Cloud Ventures, FirstMark Capital, Cox, DNX, Prologis, and Wellington Management. The investment reflects growing recognition of the value of verticalized AI—AI tailored for industry-specific challenges—over more general-purpose solutions. Read More

AI Automation, AI in Business, AI in Commerce, AI Innovation, Artificial Intelligence (AI), Workflow Automation

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December 11, 2025

Deliverect Launches AI Agent Library to Automate Restaurant Operations

Deliverect, the global food-tech SaaS company, is turning up the automation dial for restaurants with the launch of its AI Agent Library—the first library of plug-and-play AI agents designed specifically for the restaurant industry. Built in partnership with workflow automation leader n8n and piloted by KFC, the platform enables restaurants to integrate intelligent agents directly into their workflows to automate decision-making, optimize preparation times, and improve operational and marketing performance. Read More

AI Assistant, AI Automation, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations, Enterprise AI, Workflow Automation

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December 11, 2025

OnCorps AI Raises $55M to Scale Agentic AI for Fund Operations

OnCorps AI, a leading agentic AI platform for fund operations, has secured $55 million in growth capital from Long Ridge Equity Partners, a growth equity firm specializing in financial and business technology. The investment will fuel product innovation, expand go-to-market teams, and scale infrastructure to support OnCorps’ growing customer base. Read More

AI Automation, AI in Finance, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations, Enterprise AI

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December 11, 2025

DXC Technology Launches AdvisoryX to Help Enterprises Bridge the AI Execution Gap

DXC Technology (NYSE: DXC) is stepping up its AI advisory game with the launch of AdvisoryX, a global consulting group aimed at helping enterprises tackle their most complex strategic, operational, and technology challenges. The launch is accompanied by a new global study revealing that while AI is a board-level priority for many organizations, the execution gap remains substantial. Read More

AI Automation, AI in Business, AI in Finance, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations

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December 10, 2025

MindHYVE.ai Partners with IUCEA to Advance AI Literacy Across East Africa

MindHYVE.ai, Inc., a US-based AI education startup, has joined forces with the Inter-University Council for East Africa (IUCEA) in a groundbreaking partnership aimed at making East Africa a global leader in AI literacy, ethical AI adoption, and workforce transformation. IUCEA represents over 170 universities across the East African Community, giving the collaboration significant regional reach. Read More

AI Automation, AI in Business, AI Innovation, Artificial Intelligence (AI), Learning & Development

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December 9, 2025

Coupa Report Reveals Why Enterprise AI Struggles to Deliver ROI

Despite soaring AI adoption, many enterprise initiatives fail to deliver meaningful ROI, according to Coupa’s new Clarity AI Impact Report, conducted with Incisiv Research and surveying over 600 business leaders. The report identifies a skills gap at the executive level and fragmented AI deployment as the main culprits behind stalled projects. Read More

AI Automation, AI in Business, AI Innovation, Artificial Intelligence (AI), Business Intelligence, Enterprise AI

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December 9, 2025

LawPro.ai Integrates With SmartAdvocate to Accelerate Personal Injury Case Prep

Law firms are increasingly turning to AI to streamline case preparation, and the latest collaboration between LawPro.ai and SmartAdvocate highlights just how transformative these tools can be. The partnership integrates LawPro.ai’s AI-powered case intelligence platform directly into SmartAdvocate’s award-winning case management system, giving attorneys a seamless workflow from record intake to strategy execution. Read More

AI Automation, AI in Business, AI Innovation, Artificial Intelligence (AI), Workflow Automation

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November 24, 2025

CIAI Debuts the First AI-Designed Curriculum, Setting a New Standard for Global AI Literacy

Artificial intelligence has been writing code, generating textbooks, and passing Ivy League exams—but now it’s authoring the curriculum itself. The California Institute of Artificial Intelligence (CIAI) has unveiled The Dawn Directive, the world’s first educational program fully created by an agentic AI system. Built on MindHYVE.ai’s autonomous platform and delivered via the company’s ArthurAI Virtual Learning Platform (VLP), the initiative marks a milestone moment: an AI not just informing education, but architecting it. Read More

AI Automation, Artificial Intelligence (AI), Digital Transformation, Learning & Development

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