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Business Intelligence and Operations
Subotiz Debuts AI-Powered Subscription Payments Platform at Money20/20 Middle East 2025
September 18, 2025

Subotiz Debuts AI-Powered Subscription Payments Platform at Money20/20 Middle East 2025

Subotiz, an AI-powered growth and payments platform for subscription-based digital businesses, made its regional debut at Money20/20 Middle East 2025 in Riyadh. The event, held from September 15 to 17 at the Riyadh Exhibition and Convention Centre, is the region’s leading fintech gathering, attracting over 450 brands, 350 speakers, and 600 investors. Read More
AI Automation, AI in Business, AI in Finance, AI Innovation, Artificial Intelligence (AI), Workflow Automation
Eagl Raises €825K to Automate Accounting Workflows with AI-Native Financial Agent
September 18, 2025

Eagl Raises €825K to Automate Accounting Workflows with AI-Native Financial Agent

Belgian AI startup Eagl has raised €825,000 in funding to expand its engineering team, scale operations across Europe, and accelerate development of its AI-native financial agent platform. The platform integrates directly with ERP and accounting systems, automating workflows, continuously monitoring data quality, and resolving anomalies in real time, giving finance teams faster, cleaner, and more accurate insights. Read More
AI Automation, AI in Finance, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations, Enterprise AI, Workflow Automation
Subsplash Partners with Southeastern University to Bring AI-Powered Sermon Tools to Future Pastors
September 18, 2025

Subsplash Partners with Southeastern University to Bring AI-Powered Sermon Tools to Future Pastors

Subsplash, the company behind Pulpit AI, has announced a partnership with Southeastern University Barnett College of Ministry & Theology (SEU) to equip ministry students with AI-driven sermon preparation tools. The collaboration aims to modernize theological education by integrating technology into the workflow of future pastors. Read More
AI Assistant, AI Automation, AI in Business, AI Innovation, Artificial Intelligence (AI), Content Creation
September 18, 2025

Why agentic AI needs a new trust framework now

Agentic AI – autonomous systems that act on goals rather than just respond to prompts – is no longer a distant concept. A recent IDC study highlighted that 41% of Australian organisations are already using agentic AI, with another 50% planning to adopt it within six months. From customer service to logistics and financial services, Australian enterprises... Read More
Business Intelligence, Social Media Marketing
Genesys Bridges Front- and Back-Office with New AI Work Automation and Associate Tools
September 17, 2025

Genesys Bridges Front- and Back-Office with New AI Work Automation and Associate Tools

At Xperience 2025, Genesys doubled down on its vision for agentic AI—AI with the autonomy to act, not just assist. The company unveiled Genesys Cloud Work Automation upgrades and the launch of Genesys Cloud Associate, two new capabilities designed to dissolve the walls between the contact center, back office, and field teams. Read More
AI Automation, AI Innovation, Enterprise AI, Workflow Automation
Genesys and ServiceNow Expand Partnership to Bring Agent-to-Agent AI Orchestration to the Enterprise
September 17, 2025

Genesys and ServiceNow Expand Partnership to Bring Agent-to-Agent AI Orchestration to the Enterprise

At Xperience 2025, Genesys and ServiceNow unveiled an expanded strategic partnership designed to take customer experience (CX) automation to the next level. The centerpiece: Agent2Agent (A2A) orchestration, a system where AI agents from different platforms can autonomously collaborate to resolve customer issues, manage workflows, and boost operational efficiency. Read More
AI Automation, AI Innovation, Artificial Intelligence (AI), Enterprise AI, Workflow Automation
Genesys Hits $2.2B ARR, Doubles Down on Agentic AI at Xperience 2025
September 17, 2025

Genesys Hits $2.2B ARR, Doubles Down on Agentic AI at Xperience 2025

At Xperience 2025, Genesys made it clear: the future of customer experience (CX) isn’t just about AI—it’s about agentic AI. The cloud CX leader unveiled a slate of new orchestration capabilities designed to give AI more autonomy, while also reporting blockbuster financial results that signal growing enterprise demand. Read More
AI Automation, AI Innovation, Artificial Intelligence (AI), Business Intelligence, Consumer Intelligence, Enterprise AI, Event Intelligence, Generative AI
Genesys Showcases AI-Driven CX Breakthroughs With 2025 Orchestrators Innovation Awards
September 17, 2025

Genesys Showcases AI-Driven CX Breakthroughs With 2025 Orchestrators Innovation Awards

At Xperience 2025, Genesys took the wraps off its latest Orchestrators Innovation Award winners—an annual showcase of companies pushing the limits of customer and employee experience with AI. This year’s lineup spans e-commerce, energy, telco, sustainability, and even humanitarian organizations, proving that experience orchestration isn’t just a buzzword—it’s fast becoming table stakes in the experience economy. Read More
AI Automation, AI Innovation, Artificial Intelligence (AI), Business Intelligence and Operations, Enterprise AI
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