Hyro partners with Five9 to fast‑track AI‑driven contact centers for healthcare – In a move that could reshape patient‑facing automation, Hyro, the Responsible AI Agent Platform for health systems, announced a strategic partnership with Five9, the leading intelligent CX platform. The collaboration embeds Hyro’s healthcare‑specific AI agents into Five9’s Intelligent Cloud Contact Center, promising integration…
A few years back, most organizations saw AI through one lens: speed. What they needed was innovation, efficiency, and competitive edge in AI. But once the AI systems were introduced, yet another issue appeared on the horizon: Who will be held responsible for the bad decision made by AI? This shift explains why AI governance is necessary. It is essential for companies to…
New global research shows internal teams can’t keep pace, fuelling demand for always-on, outcome-driven security services SYDNEY – May 20, 2026: New research from WatchGuard® Technologies, a global leader in unified cybersecurity for MSPs, reveals that while most businesses believe they are adequately staffed, the complexity, speed, and scale of modern threats – especially those powered…
Joint study measures how ChatGPT, Claude, Perplexity, Gemini, and Google AI Overviews are framing the 79th Festival de Cannes — and reveals that 5 publications 5W, the AI Communications Firm, in partnership with Talent Resources and Haute Living, today released the Cannes 2026 AI Authority Index — the first comprehensive measurement of how artificial intelligence engines are framing…
Patented Kyndryl Bridge feature identifies IT issues which AI agents can then resolve, driving savings by avoiding incidents and eliminating costly planned maintenance SYDNEY, May 8, 2026 – Kyndryl (NYSE: KD), a leading provider of mission-critical enterprise technology services, today unveiled a new patented capability in Kyndryl Bridge – the Company’s Al-powered, open integration platform – that is enabling…
SYDNEY—May 20, 2026—Confluent, an IBM company and the data streaming pioneer, today announced new capabilities inConfluent Intelligence andConfluent Cloud that streamline how real-time artificial intelligence (AI) applications are built and secured. These updates remove the security and complexity barriers that stop organisations from moving AI workloads into the real world: “Most AI projects fail before they reach a…
Domino Data Lab announced today that its Enterprise AI Platform is getting a suite of new extensions designed to let regulated enterprises build, scale, and govern AI‑powered applications from code to production. Unveiled at the Rev 2026 conference in New York, the upgrades—App Hub, integrated coding assistants, Slurm‑based HPC support, and a new extensions framework—aim to close…
Azilen Technologies has unveiled Azeon, an agentic AI operating system (AI OS) designed to overhaul enterprise customer support across voice, chat, email, and ticket‑based channels. The announcement, made on May 19, 2026 from Irving, Texas, positions Azeon as a unified AI‑native layer that links conversation data, workflow automation, and back‑office systems into a single, action‑driven platform. What…
Promevo Rolls Out Three Google Cloud AI Services to Accelerate Enterprise Gemini Adoption, unveiling a Gemini Enterprise Accelerator, a Google Cloud Marketplace agent‑building program, and a custom AI app development service aimed at fast‑tracking the rollout of Google’s Gemini generative‑AI platform across large organizations. What Promevo announced COVINGTON, Ky.—On May 19, 2026, Promevo, a Premier Google…
